Facilities Manager at Chenequa Country Club – Hartland, Wisconsin

The Facilities Manager is responsible for the day-to-day maintenance, safety, and appearance of all club facilities and grounds. In a smaller club environment, this is a hands-on leadership role that combines planning, oversight, and direct involvement in maintenance activities.

The Facilities Manager ensures that the clubhouse, grounds, and infrastructure consistently meet the club’s standards while supporting an exceptional member and guest experience. This position works closely with the Club Manager and department heads and serves as a visible, approachable presence throughout the property.

Essential Duties and Responsibilities

Facilities & Maintenance Operations

Perform and oversee routine maintenance and repairs of all club facilities, including clubhouse, golf shop, tennis pavilion, cart barn, on course convenience stations, paddle house and grounds maintenance facilities as needed.

Maintain building systems such as HVAC, plumbing, electrical and lighting

Establish and carry out preventive maintenance schedules to reduce downtime and unexpected repairs, coordinate preferred contractors as needed.

Perform furniture, fixture and equipment maintenance and repairs.

Ensure facilities are clean, safe, and well-maintained on a daily basis

Grounds & Exterior Oversight

Oversee exterior building appearance, parking areas, walkways, lighting, and common areas

Coordinate with landscaping or grounds staff or vendors to ensure exterior areas reflect club standards

Set up and secure seasonal use areas as needed.

Address weather-related issues such as snow removal, storm cleanup, or heat-related facility needs

Vendor & Contractor Coordination

Coordinate and supervise outside vendors for preventive maintenance and specialized repairs and services

Obtain quotes, schedule work, and monitor vendor performance with manager approval of project

Serve as the primary point of contact for contractors working on club property

Budgeting & Expense Control

Assist in preparing and managing the facilities operating budget

Track expenses and recommend cost-effective solutions

Balance fiscal responsibility with maintaining high-quality facilities

Safety, Compliance & Risk Management

Conduct regular safety inspections and promptly address hazards

Ensure compliance with applicable building codes, fire safety regulations, and OSHA standards

Maintain basic emergency response procedures and assist with drills as needed

Staff Leadership & Scheduling

Lead a small maintenance or facilities team (or serve as the primary facilities resource)

Assign work, set priorities, and provide hands-on guidance

Foster a team-oriented, service-focused work environment

Member Experience & Communication

Respond promptly and professionally to facilities-related concerns

Coordinate with club leadership and department heads to support events and daily operations

Maintain a visible presence throughout the club to ensure standards are consistently met

Qualifications

Education & Experience

High school diploma or equivalent required; technical training or certifications preferred

Minimum of 5 years of facilities, building maintenance, or property management experience

Experience in hospitality, private clubs or similar environments preferred

Supervisory experience helpful but not required for smaller teams

Knowledge & Skills

Strong working knowledge of building maintenance and repair

Ability to troubleshoot common mechanical and facility issues

Basic budgeting and expense-tracking skills

Strong organizational and time-management abilities

Effective communication and customer service skills