General Manager of Quality at SMS group Inc – Pittsburgh, Pennsylvania

We are looking for a strategic General Manager of Quality to lead the harmonization and continuous improvement of our quality processes. You will serve as the organizational backbone for quality standards, ensuring our operations are not just compliant, but optimized for excellence. As the central interface for all quality matters, you’ll bridge the gap between internal teams, external partners, and executive leadership.

Competitive compensation, medical/dental/vision coverage, paid vacation, paid holiday time, 401k with a company match, training, a tuition reimbursement program and more!

What you’ll do

• Establish and own the Global Quality Roadmap, ensuring all business units exceed DIN EN ISO 9001 standards and customer-specific requirements
• Design, prepare and perform plausibility checks on quality reports
• Initiate and moderate optimization processes related to quality management
• Lead the annual management review process, providing the executive board with strategic recommendations on risk mitigation and resource allocation
• Shape the strategic alignment of quality documentation within the company
• Maintain the interface between SMS group and interested parties (internal and external)functional management and leadership of all Quality related areas
• Ensure timely and complete execution of specific QM measures and follow-up actions
• Drive continuous improvement by analyzing quality indicators and deriving corrective or preventive measures
• Coordinate and harmonize quality-related processes in collaboration with process owners and IT where applicable
• Support effectiveness control and coordination of system and process audits as required
• Regular task-related collaboration and alignment with other departments to reconcile differing interests and requirements
• Manage the Quality Department budget and resource planning to ensure departmental goals align with corporate financial objectives
• Mentor and develop a high-performing team of quality professionals, fostering a culture of continuous learning and accountability
• Other duties assigned

What you need

• A degree in Engineering, Business Administration, or a related field
• 8 plus years of progressive experience in quality management, including at least 5 years in a senior leadership or multi-site management capacity
• Solid knowledge of company processes, organizational structure, interfaces, software systems, products and relevant internal/external stakeholders
• Familiarity with DIN EN ISO 9001 requirements and experience preparing quality reports and management-review inputs
• Ability to plan and coordinate small projects/subprojects and to moderate process optimization activities
• Demonstrated capability to work with a defined degree of autonomy within set objectives and to escalate issues when necessary
• A structured approach to work and good self-management are required for this position

What we do

SMS group is the leading partner in the world of metals. We are an original equipment supplier offering comprehensive maintenance and spare part services for metals production, continuous casting and rolling (flat and long products), tubes, welded pipes, forging, non-ferrous technology, and heat treatment plants - all from a single source.

SMS group Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, disability, veteran status, gender identity or other categories protected by law. Employment is contingent upon successful completion of a drug screen and physical capacity profile test.