Data Management Specialist in New Castle, Delaware at NIXON MEDICAL

For more than 50 years, Nixon Medical has been an industry leader in providing high-quality medical apparel and linens to outpatient healthcare centers. We pride ourselves in providing outstanding service to our clients.

Our teams work in a cross-functional way, using all kinds of competencies, our own and those of our suppliers and partners and are empowered to make changes to our processes through continuous improvement. Together the associates of Nixon Medical make a strong, united and successful team of committed professionals. Engaged in both daily work and with the fast- changing world, our associates always strive for the optimal solution to every task at hand.

We are searching for an Data Management Specialist to join our Finance Team! Our ideal candidate will have excellent customer service skills, detail-oriented and a serious multitasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then Apply NOW!!!

WHAT YOU’LL BE DOING:

• You will serve as a gateway for new accounts being set up on EDI invoicing and ensures new customers are appropriately setup in ABS to correctly receive their invoicing;
• You will build, document and maintain Customer Invoice Matrix
• You will work with Sales Operations to integrate, maintain and enhance the relationship between Sales and Finance;
• You will perform billing for key customers on weekly or monthly basis.
• You will ensure Data Processing procedures are followed with quarterly re-routes/transfers.
• You will drive value and manage projects focused on streamlining the back-office functions
• You will continually suggest and implement process improvements
• You will be the back-up for customer care associates and first point of contact for Customer Care escalation calls

WHAT YOU’LL REQUIRE:

• Associates Degree or required equivalent related work experience
• 4 years of customer service experience required
• Proven working knowledge of MS Office is required. Knowledge of in-house computer programs preferred
• Exceptional communication skills, both written and verbal
• Strong analytical and problem-solving skills required to solve complex customer service issues;
• Good working knowledge and skill in operating computers, data entry and office equipment, etc. required;
• Demonstrated leadership skills with the ability to work independently under limited supervision.
• Strong organizational skills with the ability to prioritize multiple tasks.

WHY SHOULD YOU WORK FOR US?

• We are a 50 years old company with a track record of NO lay- offs. We guarantee stable employment.
• We are not only family owned, we are family- oriented company so we understand the work/life balance.
• Our core purpose is ‘To grow and create opportunities that enrich each other’s lives’ and we stand by it. Over 50% of our associates have been promoted in their roles since they started.
• We grew from 1 plant/facility to running 4 plants today and are still growing.
• We encourage our associates to make improvements to our processes which empowers them daily.
• We provide trainings for all our associates to learn and grow.
• We offer competitive salary and world class benefits to meet your financial needs.

BENEFITS WE OFFER:

• Medical, Dental and Vision Plans
• Paid Life Insurance
• Paid Time Off
• Paid holidays
• 401K with company match
• Employee Assisted Program
• Career advancement opportunities