Fireplace Installer/Service Tech at Architectural Fireplaces Inc – Auburn, Massachusetts

Architectural Fireplaces of NE, Inc. is seeking a motivated, mechanically inclined individual to join our team as a Fireplace Installer & Service Technician. This is a unique opportunity to work with a company that values its employees—offering companywide cost-of-living raises, paid vacation and holidays, health benefits, a 401(k) plan with match, and the chance to grow your skills in the fireplace industry.

We are a fireplace wholesale distributor serving builders, contractors, and homeowners. This role combines installation and service, giving you the chance to develop technical expertise and customer-facing skills. Prior fireplace experience is not required; training and certifications will be provided.

Responsibilities
- Install gas and wood fireplaces for residential and commercial projects.
- Perform service and maintenance on gas fireplaces, including troubleshooting, repair, and installing accessories.
-Provide excellent customer service and act as a liaison between the company and clients.
-Work safely on ladders, roofs, and construction sites.
-Maintain tools, equipment, and mobile devices for job tasks.
-Continuously learn and develop technical competency on our products.

Qualifications
-Mechanically inclined and able to perform tasks unsupervised.
-Problem-solving mindset with a proactive approach.
-Strong written and verbal communication skills.
-Ability to lift 50+ pounds and work in varied environments (indoors, outdoors, rooftops).
-Reliable, dependable, motivated, and a strong team player.
-Good driving record and ability to pass a background check and DOT physical.
-Mobile device proficiency and willingness to ask for guidance when needed.

Work Schedule
-Full-time, year-round 40–45 hours per week.
-Extended hours and some Saturdays may be required during peak season (November–January).
-Weekends generally free outside of peak season.

Compensation & Benefits
Salary: $45,000 – $75,000 annually ($21 – $36/hour) depending on experience.
Health insurance, paid vacation, and paid holidays.
401(k) plan with company match.
Ongoing technical and vendor training.
Opportunity for career growth in the fireplace industry.
If you’re reliable, hardworking, and eager to grow in a hands-on, technical role, join the Arc-Fire Family today! We can match or beat competitors’ salaries.

Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Parental leave
Retirement plan
Vision insurance