IT Service Delivery Mgr at Beacon Health System – Granger, Indiana

Manages administration and maintenance of assigned information systems, function(s) and/or
resources.

• Manages assignments for installations, conversions and upgrades, and develops implementation plans that
ensure minimal impact on end users. • Collaborates on needs analysis for customer service, upgrades or changes to systems. Recommends
cost-effective hardware/software solutions. • Manages multiple projects, often through subordinate project managers. Ensuring resources and
organization structure are in place and operating effectively; and anticipating conflicting needs and
proactively resolving them. • Directs, develops, and presents to management various analyses that include organization, systems,
feasibility and cost/benefit studies, implementation plans. • Exercises judgment and influence on key technical decisions, standards, policies, environment selection,
architecture, data flows and technical solutions.

Education:
• High School diploma equivalency with 3 years of cumulative experience OR Associate's
degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative
job specific experience required. 3 years of leadership or management experience preferred.