District Manager - Northern California Region in Pleasant Hill, California at Good Feet West

America’s #1 Arch Support Company is growing, and we are looking for the best. The Good Feet Store is seeking a driven, people-focused, and results-oriented District Manager who is passionate about leading teams, developing talent, and delivering exceptional business results.

This role is ideal for a leader who thrives in a high-performance environment, leads from the front, and is committed to building strong, accountable teams. You will be responsible for supporting and developing Store Leaders and Arch Support Specialists to be the best versions of themselves while delivering a best-in-class customer experience across multiple locations.

We are looking for someone who is hands-on, highly motivated, and brings a strong sense of ownership to their market. The right candidate is a natural coach, a strong communicator, and someone who can balance driving results with building a positive, performance-driven culture.

If you are looking for an opportunity where you can directly impact business performance, develop high-performing teams, and play a key role in improving the quality of life for our customers every day, this is the opportunity for you.

Overview
The District Manager is responsible for driving sales performance, developing talent, and ensuring operational excellence across multiple store locations within their assigned territory. This role leads Store Leaders and Arch Support Specialists to achieve revenue goals, exceed Net Sales per New Up (NSNU) standards, deliver exceptional customer experiences, and uphold The Good Feet Store’s brand standards.

A critical component of this role is maintaining a strong in-store presence, providing hands-on training, coaching, and operational support to ensure consistent execution and team development.

Locations
This role supports the following California locations (with projection of more stores opening in this area in 2026)

Colma

17 Colma Blvd.

Colma, CA 94014

Union City

32256 Dyer St. Ste B-4

Union City, CA 94587

Pleasant Hill

2340 Monument Blvd. Suite B

Pleasant Hill, CA 94523

Santa Clara

5227 Stevens Creek Blvd.

Santa Clara, CA 95051

Novato

120 Vintage Way, Suite D-3

Novato, CA 94945

Regular travel between these locations is required.

What You’ll Do

Sales Leadership and Business Performance
Drive district-wide revenue growth by ensuring all stores meet or exceed key performance metrics, including Net Sales per New Up (NSNU), conversion, and demonstration rates. Analyze store performance metrics and implement action plans to improve results. Coach Store Leaders and Arch Support Specialists on sales strategies, customer engagement, and closing techniques. Monitor performance through data and real-time feedback to ensure consistent execution of company initiatives.

In-Store Leadership, Training, and Development
Maintain an active in-store presence five days per week across the district. Provide hands-on training and support to both new and existing employees. Lead structured training sessions, workshops, and one-on-one coaching focused on improving performance. Deliver real-time feedback on the sales floor and ensure alignment with company training standards. Foster a professional, motivating, and supportive environment in every store.

Operational Excellence and Store Support
Support Store Leaders in daily operations and team management. Ensure all stores operate in compliance with company policies, procedures, and brand standards. Maintain high expectations for store presentation, inventory management, and customer experience. Actively participate in store events, promotions, and daily operations as needed.

Labor and Workforce Management
Manage labor hours across the market to align with business needs and financial targets. Oversee scheduling to ensure appropriate coverage and productivity. Partner with Store Leaders to optimize staffing based on peak business needs and performance trends.

Customer Experience
Champion a consultative, customer-first sales approach. Ensure every store delivers a consistent and exceptional experience. Address escalated customer concerns and ensure resolution aligns with company values and expectations.

Financial and Business Management
Manage district-level financial performance, including revenue, payroll, and controllable expenses. Identify opportunities for growth and cost efficiency. Hold Store Leaders accountable for achieving financial and operational goals.

What We’re Looking For
3–5+ years of multi-unit retail management experience, preferably in a sales-driven environment
Proven track record of achieving and exceeding sales targets
Strong leadership, coaching, and in-store training experience
Ability to analyze performance data and translate insights into action
Excellent communication, organization, and problem-solving skills
Willingness to travel regularly within the Minnesota market

Compensation
$80,000 base salary, based on experience
Performance-based bonus opportunities tied to district results
Top performers have the opportunity to exceed this range through bonus earnings
Comprehensive benefits package

Key Measures of Success
Net Sales per New Up (NSNU)
Total Revenue vs. Budget
Conversion Rate
Demonstration Rate
Employee Development and Retention
Training Effectiveness
Labor Management and Efficiency
Store Compliance and Operational Standards

Why You’ll Love Working With Us
Make a meaningful impact by helping customers improve their quality of life
Lead and develop high-performing teams in a supportive, results-driven environment
Receive ongoing training and leadership development
Competitive compensation with performance-driven incentives
Opportunity for career growth and advancement within a growing organization

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance