Food Shelf Experience Coordinator at Interfaith Outreach and Community Partners – Minneapolis, Minnesota
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About This Position
IOCP is a nonprofit that provides services in food, case management, emergency financial assistance, employment services, and childcare resources to those residing in our service area. We are looking for a part-time Food Shelf Experience Coordinator to provide a great experience to our guests who are visiting the food shelf and support to our volunteers.
The Food Shelf Experience Coordinator works with a team to coordinate food shelf operations and deliver exceptional service to shoppers. This position helps IOCP guests move toward increased stability by meeting their basic needs and helping them to stretch tight budgets. If you are looking for a career where you can have a purposeful, direct impact on people in our community, we want to hear from you!
Why IOCP
- Star Tribune Top Workplace 2023 – 2025
- Paid holidays
- PTO
- 401(k)
- Compensation: $20/hour
Schedule Requirements
- This is a part-time, 20-25 hour per week position
- This is work is onsite and in-person
- Shifts will cover food shelf distribution shifts and support during the following times:
o Wednesday – 8:00AM-3:30PM
o Thursday – 1:00 PM – 7:30 PM
o Friday – 8:00AM-3:30PM
o Occasional team meetings
o Schedule may change in the future
What You Will Do
- Be a welcoming first point of contact for our guests visiting the food shelf
- Facilitate guest access to food, including leading food shelf distribution shifts
- Support, coach, and train volunteers throughout their food shelf shift as they assist guests shopping and/or merchandising
- Embrace our goal of providing our guests a “dignified shopping experience, like a grocery store”
- Support front desk operations by welcoming guests to our building, checking them in for food shelf appointments; support receptionist when needed
- Monitor food shelf email and voicemail responding to our guests within 1 business day
- Be ready to step into staff or volunteer roles where additional support is needed throughout the shift
About IOCP
Our clients and staff come from all walks of life! Inclusionary relationships are core to our role as an employer, service provider, partner, and community leader. We embrace diversity and are committed to promoting an inclusive environment across all types of difference.
Our work environment is client-centered, values-driven, team-oriented, diverse, and focused on learning and professional development. We have a strong internal culture of collaboration and team support, and a deep commitment across staff to our mission and values. Supervisors are extremely supportive of self-care, will help you grow, and give you a platform to do amazing work. Our team is tight knit, supportive and has fun together! Learn more about us here: https://iocp.org/.
How to Apply
Interested candidates should apply online through the Paylocity applicant portal. Feel free to attach a cover letter telling us about yourself. Candidates are considered as submissions arrive. Position is open until filled.
IOCP values a diverse work environment. People of color and people from other underrepresented communities are strongly encouraged to apply. IOCP is an Equal Opportunity Employer. Requirements:What You Will Bring
- Experience providing exceptional customer service
- Excellent communication skills
- Experience working successfully with people from diverse racial/ethnic backgrounds, low incomes, limited English, disability or other form of difference
- Ability to work well independently and within a team
- Excels in a fast-paced environment
- Exceptional organizational and time management skills
- Proficient in MS Office Suite (Word, Excel)
- Commitment to serving our community with empathy and efficiency
- Commitment to equity and inclusion and ability to excel in a diverse environment.
- Not required, but welcome multi-lingual candidates (Spanish, Russian)