Sr. Automotive Technician at FPRS West Inc – Concord, North Carolina

Why choose Wheelhouse:

Wheelhouse (formerly the Ford Performance Racing School) fills a unique role between the motorsports and car culture worlds. We are not a dealership. We provide once-in-a-lifetime automotive experiences for car enthusiasts through performance driving programs, using performance vehicles (Ford Mustang as well as other manufacturers' makes & models). All while enjoying a regular work schedule! You can be part of a great team performing fun work, with an opportunity to continue learning and growing in your career.

• Strong, consistent hourly pay - no flat rate.
• Work on well-maintained fleets – no customer vehicles.
• Regular day shifts.
• Generous vacation, sick, and holiday PTO – off Christmas through New Year.
• 90% employer-paid health insurance premiums for the employee.
• Paid Life Insurance.
• Paid Long-term Disability Insurance.
• Training opportunity.
• Uniform allotment.
• Annual bonus potential.

Benefits:

• Paid Time Off
• 401(k) w/ matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Employee assistance program
• Employee discounts

Job Summary: The Sr. Automotive Technician is responsible for the maintenance and repairs of Wheelhouse East Inc. fleet vehicles and equipment and for providing general guidance and technical support to other automotive technicians. This includes, but is not limited to, troubleshooting, diagnostics, drivability tests, mechanical and electrical systems, tires, brakes, suspension, etc. They will champion the company’s mission and vision while modeling the company’s values.

What you will do

• Provide general guidance and technical support to other automotive technicians
• Maintaining/repairing the various fleets of program and support vehicles, as well as small equipment
• Troubleshoot, diagnose, and identify solutions to vehicle and equipment issues
• Complete maintenance/repairs on engines, electrical systems, brakes, transmissions, clutches, tires, etc.
• Track parts, supplies, and/or time on all work performed
• Utilize computer-based vehicle diagnostic software for repairs and procedures
• Provide track-side support during programs as assigned
• Develop and maintain a strong knowledge of the company, its products and programs
• Protect the moral, legal and financial well-being of the company
• Continually work with other team members and departments to find new and better ways of accomplishing work and results with an emphasis on safety, accountability, leadership, and guest service
• Perform other job duties as assigned

Knowledge and Skills you possess

• 5-10 yrs experience as automotive technician in a fully functional mechanic shop
• Computer-based diagnostic platforms—Ford Service Net and Ford IDS/FDRS background is preferred
• High School Graduate
• Ability to prioritize tasks in the most productive and/or appropriate manner
• Demonstrate outstanding customer service and problem-solving skills
• Ability to teach and remain professional
• Ability to interact well with guests and fellow team members
• Strong verbal communication skills
• Ability to organize and prioritize tasks in the most productive and appropriate manner
• Ability to make quick, sound decisions that match the company’s values and standards
• Ability to problem solve, utilizing creative thinking in all situations
• Maintain a current forklift operator certificate
• Proficient manual transmission operation
• Graduate of the Ford Asset Program, and/or other automotive certifications preferred

Supervision Received and Exercised

• Reports to the shop manager, provides guidance to other automotive technicians

Expectations

• Adhere to an event-driven work schedule—primarily Monday through Friday—with some evenings, weekends, and holidays required
• Adhere to all company policies and procedures
• Professionally represent the company in the community, industry organizations, and during events
• Use proper and professional language in the workplace, when interfacing with guests or potential clients and when representing the company in an official capacity
• Be efficient with time management skills, allowing work to get done in a timely manner
• Demonstrate an ability to perform quality work with no errors in a timely manner
• Show respect for others and maintain a positive attitude
• Maintain a current valid driver’s license, have a clean driving record, pass background and drug screening

Physical Demands

• May be required to work long hours when needed, or as business requires
• Active, physical, on-the-go daily workflow
• Must be able to lift up to 100 pounds
• Moderate to high levels of stress may be associated with this position

Language Skills

• Must be able to communicate in English