Repair Technician at Anderson Air – Springdale, Arkansas

Purpose:

The Repair Technician serves as a skilled service professional for Anderson Air, responsible for diagnosing, repairing, and maintaining residential HVAC systems. This role ensures customer satisfaction by delivering high-quality service, identifying system issues, and recommending effective solutions for repair or replacement.

Responsibilities:

• Perform diagnostics, repairs, and maintenance on residential HVAC systems
• Troubleshoot system issues and determine appropriate solutions
• Complete service calls efficiently while maintaining high-quality workmanship
• Communicate clearly with customers regarding system conditions and repair options
• Ensure all work complies with company standards and safety regulations
• Maintain accurate service records, job notes, and parts usage
• Keep company vehicle stocked, clean, and organized
• Collaborate with dispatch and sales teams for scheduling and follow-up opportunities
• Participate in ongoing training to stay current with HVAC technology and best practices
• Maintain a professional and courteous demeanor when interacting with customers
• Adhere to all company policies, procedures, and safety guidelines
• Work flexible hours, including occasional evenings and weekends as needed

Qualifications:

• Strong mechanical aptitude and problem-solving skills
• Experience in HVAC service and repair preferred
• EPA certification required
• Valid driver’s license with a clean driving record
• Ability to work independently in the field
• Strong communication and customer service skills
• Basic knowledge of HVAC systems, tools, and diagnostics
• Ability to manage time effectively and complete tasks efficiently

Physical Requirements:

• Ability to lift and carry up to 50 lbs (tools, equipment, parts)
• Ability to work in confined spaces, attics, crawlspaces, and rooftops
• Ability to stand, kneel, bend, and climb ladders for extended periods
• Comfortable working in varying weather conditions (heat, cold, humidity)
• Ability to safely operate tools and equipment required for HVAC repair

Job descriptions prepared by the Company serve as an outline only. Due to business needs, you may be required to perform job duties that are not within your written job description. Furthermore, the Company may have to revise, add to, or delete from your job duties per business needs. On occasion, the Company may need to revise job descriptions with or without advance notice to employees.