Repair Technician in Springdale, Arkansas at Anderson Air

Purpose: The Repair Technician serves as a skilled service professional for Anderson Air, responsible for diagnosing, repairing, and maintaining residential HVAC systems. This role ensures customer satisfaction by delivering high-quality service, identifying system issues, and recommending effective solutions for repair or replacement.

Roles/Responsibilities:

• Perform diagnostics, repairs, and maintenance on residential HVAC systems
• Troubleshoot system issues and determine appropriate solutions
• Complete service calls efficiently while maintaining high-quality workmanship
• Communicate clearly with customers regarding system conditions and repair options
• Ensure all work complies with company standards and safety regulations
• Maintain accurate service records, job notes, and parts usage
• Keep company vehicle stocked, clean, and organized
• Collaborate with dispatch and sales teams for scheduling and follow-up opportunities
• Participate in ongoing training to stay current with HVAC technology and best practices
• Maintain a professional and courteous demeanor when interacting with customers
• Adhere to all company policies, procedures, and safety guidelines
• Work flexible hours, including occasional evenings and weekends as needed

Qualifications:

• Strong mechanical aptitude and problem-solving skills
• Experience in HVAC service and repair preferred
• EPA certification required
• Valid driver’s license with a clean driving record
• Ability to work independently in the field
• Strong communication and customer service skills
• Basic knowledge of HVAC systems, tools, and diagnostics
• Ability to manage time effectively and complete tasks efficiently

Physical Requirements:

• Ability to lift and carry up to 50 lbs (tools, equipment, parts)
• Ability to work in confined spaces, attics, crawlspaces, and rooftops
• Ability to stand, kneel, bend, and climb ladders for extended periods
• Comfortable working in varying weather conditions (heat, cold, humidity)
• Ability to safely operate tools and equipment required for HVAC repair

Compensation:

• $24/hour base pay
• Performance-based bonuses for completed service calls and add - ons
• Commission opportunities on equipment replacement leads
• Company vehicle and tools provided
• Paid training and ongoing certification opportunities
• Health, dental, and vision benefits
• Paid time off and holidays