Technician - Service at Solar Gain Inc – Tucson, Arizona

Power up your career with Solar Gain.

Are you the kind of person who can hear a system humming and immediately think, “Hmm… that doesn’t sound right”? Do you thrive on solving problems, working independently, and keeping safety front and center? If so, we’d love to meet you.

Solar Gain is seeking a skilled Service Technician to maintain and troubleshoot residential and commercial solar PV systems—primarily 3-phase configurations. This role is hands-on, field-based, and mission-critical to keeping our clients’ systems operating at peak performance.

As a Service Technician, you’ll be the go-to expert for diagnosing, repairing, and maintaining solar PV systems. Your day might include:

• Responding to service tickets and performing routine system inspections

• Diagnosing and troubleshooting system issues, including RMAs for faulty components

• Performing corrective, preventative, and emergency maintenance

• Conducting advanced testing procedures, including:

  • I-V curve tracing

  • Ground fault and fall of potential testing

  • Megger testing

  • Transformer turn testing

  • String testing

  • IR connection testing

  • Voltage and amperage testing

  • Communication signal testing

  • Torque testing

  • Basic system commissioning

• Performing root cause analysis on major components

• Preparing formal technical reports on system failures

• Interfacing directly with customers to explain system status and mitigation plans

• Maintaining accurate documentation, service records, and material/labor tracking

• Ensuring company tools and vehicles are maintained to high standards

This is a safety-sensitive position. You will:

• Work in extreme weather conditions

• Operate heavy equipment and tools on rooftops

• Work on or near energized electrical equipment (with risk of shock or arc flash)

• Be responsible for identifying and reporting safety hazards

Comprehensive training is required before performing on-site work. We foster a strong safety culture and strictly adhere to OSHA, NFPA, state and local codes, and Solar Gain safety protocols. Zero safety violations is not just a goal—it’s the standard.

• Same-day documentation for every service visit

• High customer satisfaction ratings

• Timely execution of service work in accordance with SOPs

• Accurate records of inspections, maintenance, and replacements

• Solar systems operating safely and optimally

• Authorized driver status maintained

• Service orders prioritized and completed per management direction

• Strong troubleshooting and diagnostic skills

• Experience working with 3-phase systems and PV solar equipment

• Comfort working at heights and in variable weather conditions

• High attention to detail and safety compliance

• Strong communication skills and customer-facing professionalism

• Ability to work independently and manage time effectively

We’re committed to excellence—in safety, service, and sustainability. If you’re ready to work with cutting-edge renewable energy systems and be part of a team that values quality, accountability, and doing the job right the first time, this is your opportunity.

If you’re dependable, safety-focused, and energized by solving complex technical challenges, apply today and help us keep solar systems shining at their best. ☀️