Assistant Director, General Services in San Diego, California at Port of San Diego
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Job Description
The Port of San Diego is seeking an experienced, personable, and inspiring leader who will develop, support, and mentor staff while building and sustaining relationships with a variety of stakeholders, customers, and co-workers. We’re seeking someone with the ability to utilize analytical skills to implement process improvements within the department; constantly seeks and implements new advances in technology to increase efficiencies; and provides innovative recommendations that will enable the Department to transform into a more data-driven, technology-enabled organization focused on proactive infrastructure management, sustainability practices, and improved operational efficiency.
This position is responsible for ensuring the efficient use of budgeted funds, personnel, facilities, and resources; standardizing procedures to improve operating efficiencies; addressing personnel matters including hiring, onboarding, and retention for Department staff; and ensuring the Department meets or exceeds all performance metrics and customer service standards.
Employees within the Department enjoy a strong sense of community, a commitment to inclusivity, and the chance to work in an environment that values innovation, collaboration, and public service. To be successful, the ideal candidate will have a genuine sense of character with unwavering ethical standards including honesty, integrity, trustworthiness, and a high moral code. In addition to the minimum qualifications listed, the most successful candidate will possess and demonstrate many of the following personal and professional attributes:
- The ability to effectively communicate with department staff and staff at all levels of the organization
- A leader who enjoys coaching and inspiring a team
- An individual who gets excited about growing, developing, and motivating a team
- Demonstrates and will promote a positive environment of accountability
- Extensive knowledge of public works operations, principles, and practices of organizational management, budgeting, administration, and personnel management
- Experience supervising professional Public Works staff
1. Plans, organizes, controls, integrates and evaluates the work of assigned units; with subordinate supervisors and staff, develops, implements and monitors work plans to achieve department mission, goals and performance measures; participates in the development of and monitors performance against the department's budget; manages, recommends and oversees the development, implementation and evaluation of work programs, plans, processes, systems and procedures to achieve District and department goals, objectives and performance measures consistent with the District's quality and customer service expectations.
2. Plans, organizes, directs and evaluates the performance of assigned supervisors and staff; establishes performance requirements and personal development targets; regularly monitors performance and provides coaching for performance improvement and development; provides compensation and other rewards to recognize performance; takes disciplinary action, up to and including termination, to address performance deficiencies, in accordance with federal, state and local laws and regulations, District human resources Rules and Regulations, policies and labor contract provisions.
3. Provides leadership and works with supervisors to develop and retain highly competent, service-oriented staff through selection, compensation, training and day-to-day management practices that support the District's mission, objectives and service expectations; provides leadership and participates in programs and activities that promote workplace diversity and a positive employee relations environment.
4. Prepares or directs the preparation of a wide variety of studies and reports related to the construction, inspection, maintenance and repair of the District's physical plant and public works and harbor infrastructure.
5. Establishes planning goals for assigned sections; sets and communicates priorities to subordinate supervisors; provides general direction and oversight related to the activities of crews and personnel engaged in construction, inspection, maintenance and repair activities.
6. Directs, participates in, coordinates preparation of and administers the department's operating and capital budgets; supervises and participates in annual and multi-year financial plans and revenue forecasts; studies, develops and recommends financial policies to meet department needs and requirements; monitors budget performance reports and prepares periodic analyses and reports for use by management; develops budget inputs and recommends budget adjustments; approves invoices for payment.
7. Manages and supervises the activities of staff engaged in performing budget development and monitoring, revenue and expenditure analyses, managing and administering contracts and computer systems management; develops and implements operational policies and procedures to ensure department conformance with District policies and standards; analyzes financial, budgetary and related processes, identifies financial problems, issues and challenges; establishes and administers financial and budgetary controls; assists department management in addressing financial, budget and related matters.
8. Participates in department strategic planning processes and develops strategic and business plans to execute strategy in areas of assigned responsibility; manages and oversees process improvement, reengineering and strategic planning processes and activities; researches and implements industry best practices to improve department functions and better meet customer service standards; sets department performance standards, measures department performance and makes recommendations for improvement; conducts site visits and performs quality assurance by observing department staff and inspecting facilities; initiates corrective actions as needed.
9. Supervises and participates in studies of department operational and administrative processes and practices to identify process, productivity and cost improvements; recommends changes to improve productivity and service while reducing costs.
10. Represents the department in meetings with District officials and staff on a variety of business operations matters; makes presentations before outside groups and agencies; coordinates and consults with other departments and agencies to ensure work programs and objectives are consistent; manages or develops policy in related areas.
11. Coordinates development and administers interagency agreements for a variety of purposes; develops and administers contracts; publishes contracting procedures; develops and approves work scope; issues requests for bids, evaluates bidders and recommends awards; negotiates terms of contracts and monitors contract execution; approves contract payments; recommends amendments to address changing requirements and unanticipated circumstances; resolves contract issues as they arise.
12. Interfaces with customers to ensure department operations meet District and department customer service standards; establishes department customer service requirements and sets priorities; resolves customer complaints and issues; develops and maintains a customer network.
13. Manages and supervises the activities of staff engaged in performing maintenance scheduling functions; researches and implements industry best practices to improve work reception, scheduling, estimating and overall work management.
14. Monitors and inspects progress of projects in the field, through reports, interaction with subordinates and the review of completed work orders; evaluates the level of service provided as a basis for making improvements to productivity and cost effectiveness; evaluates work methods and procedures, staffing, equipment, scheduling practices, productivity and costs as guides to improved practices.
15. Develops strategies within the department to create a safety culture that is consistent with District loss-control goals; provides leadership and sets an example that reflects the importance of safe work practices.
16. Evaluates department personnel requirements; audits department operations; reviews programs, activities and performance; reviews and approves proposed actions and recommendations of subordinates on hiring, discharge, disciplinary action, grievance resolution and performance evaluations; assures uniform labor contract administration.
OTHER DUTIES
2. May serve as project leader for assigned special projects and program initiatives, including defining project objectives, establishing project schedules and monitoring project completion on schedule and budget.
Knowledge of:
2. Principles and practices of public administration, including budget and financial planning, contracting and maintenance of public records.
3. Principles, practices, methods and techniques of financial analysis and forecasting.
4. Principles, practices and methods of public agency budget development and management.
5. Practices and procedures of enterprise and governmental accounting, including cost and project accounting and methods of financial control and reporting.
6. Project management and internal control principles and practices.
7. Safe work practices and safety equipment related to the work.
8. Federal, state and local laws, regulations and court decisions applicable to assigned areas of responsibility.
9. District operations and functions and associated financial management, budgeting and business operation issues and challenges.
10. Research methods and statistical and financial analysis techniques.
11. Principles and practices of computer-based financial and accounting systems.
12. Principles and practices of effective management and supervision.
13. District human resources Rules and Regulations, policies and labor contract provisions.
Ability to:
2. Analyze, evaluate and make sound recommendations on complex financial data and operations.
3. Represent the District effectively in negotiations.
4. Define complex financial issues, perform difficult and complex analysis and research, evaluate alternatives and develop sound conclusions and recommendations.
5. Understand, interpret, explain and apply District, state, and federal policy, law, regulation and court decisions applicable to areas of responsibility.
6. Apply creativity and flexibility in problem solving to complex and/or sensitive issues and problems.
7. Present proposals and recommendations clearly, logically and persuasively in public meetings.
8. Represent the District and department effectively on a variety of issues; negotiate effectively on behalf of the bureau.
9. Prepare clear, concise and comprehensive reports, correspondence, reports, studies and other written materials.
10. Exercise sound, expert independent judgment within general policy guidelines.
11. Exercise tact and diplomacy in dealing with sensitive, complex and confidential issues and situations.
12. Establish and maintain effective working relationships with all levels of District and department management, employees, the public and others encountered in the course of work.
MINIMUM REQUIREMENTS
Education, Training and Experience:Graduation from a four-year college or university with a major in public or business administration, finance or a closely related field; and eight years of progressively responsible finance, budgeting and administrative experience, and experience in the construction, inspection and maintenance of public works facilities at least three years of which were at a supervisory level. Experience in a public agency is preferred.
Licenses and Certifications:Certain assignments may require a valid driver's license and the ability to maintain insurability under the District's vehicle insurance program.
The application review process will include screening to ensure applications are complete and meet all minimum
qualifications. In addition to the application, the applicant is required to complete the Supplemental Questions to
further evaluate their education, training, and experience relative to the required knowledge, skills and abilities for the
position. Applicants must submit answers that are as complete as possible.
Only qualified applicants who pass the minimum qualifications review, will be invited to the assessment process which may be administered by a written examination, panel interview, or any combination of qualifications appraisal determined by the Department of People Services to be appropriate. The Department of People Services will make reasonable accommodation in the examination process for disabled applicants. If you have an accommodation request, please indicate such on your application.
Depending upon the number of applicants meeting the minimum qualifications, applicants may be scheduled for one or more of the assessments listed below. Passing score is 70% out of 100% on each assessment section.
THE INITIAL ASSESSMENT (40%) IS TENTATIVELY SCHEDULED ON FEBRUARY 18, 2025, AND THE APPRAISAL PANEL (60%) IS TENTATIVELY SCHEDULED ON MARCH 4, 2025.
To move forward in the application process, you must complete an online application through our website https://www.governmentjobs.com/careers/portofsd Please attach a copy of your unofficial transcripts (indicating when degree was awarded) to your application or your application may be considered incomplete. Resumes may be uploaded but cannot be used in place of a completed application.
Placement on Eligible List:
The Department of People Services may limit the number of qualified applicants eligible to participate in the assessment process. Candidates who are successful in all phases of the assessment process will be placed on an eligible list. The eligible list established by this recruitment will be active for a minimum of ninety (90) days or up to one (1) year, unless otherwise determined by the Director pursuant to Rule 8, Section 4.
EQUAL EMPLOYMENT OPPORTUNITY
The District firmly believes in, and is committed to, the principles and practices of equal employment opportunity and nondiscrimination. It is the policy of the District to recruit, hire, train, and promote persons in all job classifications without regard to age (40 and above), ancestry, color, disability (mental or physical), gender (including identity, appearance, or behavior, whether or not that identity, appearance, or behavior is different from that traditionally associated with the person's sex at birth), marital status, medical condition, military status, national origin, pregnancy, race, religion, sexual orientation, genetic information, or veteran status.
PHYSICAL AND MENTAL DEMANDS