IT Help Desk at HV Health and Safety LLC – Friendswood, Texas

Who We Are:
At HV Health and Safety, we are passionate about fostering growth, embracing change to create thriving, and encouraging safe work environments. As a double minority-owned company, we bring a unique perspective to workplace safety, offering exceptional services that help businesses achieve the best outcomes.

Our mission is to empower employees with confidence, providing tailored solutions and expert knowledge to cultivate a culture of safety and success. Together, we aim to build a safer future, one job site at a time.

Who You Are:
You’re an early-career IT professional or student who’s eager to build a strong foundation in technical support. You enjoy solving problems, helping others, and being the go-to person when something isn’t working. You’re dependable, adaptable, and quick to learn—whether that’s through hands-on experience or figuring things out independently.

Key Responsibilities:
- Provide first-level technical support for hardware, software, and network-related issues
- Troubleshoot and resolve user support tickets in a timely and professional manner
- Assist with workstation setup, imaging, and basic system configuration
- Support user account management and basic access control tasks
- Escalate complex technical issues as needed
- Maintain clear and accurate documentation of issues and resolutions
- Deliver professional and courteous support to all staff, including executive leadership

Qualifications:
- Currently pursuing, or intending to pursue, a career in Information Technology or a related field
- Strong willingness to learn and adapt quickly in a changing environment
- Ability to pivot priorities on short notice
- Capable of independent learning and problem-solving
- Strong verbal and written communication skills, particularly when supporting executive leadership
- Reliable transportation and ability to commute to Deer Park without issue
- Flexibility in scheduling to meet business needs

Preferred (Not Required):
- CompTIA A+, Network+, IT Fundamentals, or other relevant certifications
- Exposure to helpdesk environments, troubleshooting, or basic networking concepts

What This Role Offers:
- Hands-on IT experience in a professional environment
- Exposure to a broad range of technologies and real-world IT scenarios
- Opportunity for growth and skill development

Equal Opportunity Employer Statement
HV Health and Safety is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other protected characteristic under applicable law.