PATIENT REGISTRATION ASSOCIATE at LifeBridge Health – Baltimore, Maryland

Who We Are

LifeBridge Health is a dynamic, purpose-driven health system committed to redefining care delivery across the Mid-Atlantic and beyond. Anchored by our mission to improve the health of people in the communities we serve, we are transforming healthcare by advancing access, elevating patient experiences, and fostering bold ideas centered around community-based care.

Patient Access Department

The Patient Access Department at Sinai Hospital is responsible for coordinating patient registration, insurance verification, scheduling, and pre-admission requirements. The team also provides financial counseling, supports emergency department access, assists with medical record requests, and serves as a key point of contact for patient inquiries related to appointments and hospital procedures.

Patient Registration Associate

Under moderate supervision, performs patient and/or specimen registrations. Serves as the front line representative of the department or laboratory and acts as a resource for patients and their families.

Key Responsibilities

• Serves as a liaison between the Hospital and the patient according to the patient’s needs.
• Communicates effectively with patient, family, members of patient care team and other Hospital staff.
• Keeps patients informed of procedures. Greets patients, using key words as defined by the department, as they present themselves at the reception area, verifies patient name, logs arrival time, procedure, etc. ; either directs or escorts patient to appropriate patient care area.

Requirements

• Education: High School Diploma or GED; preferred
• Experience: 1-3 years of relevant experience