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Field Support Tech at CDI – Tolleson, Arizona

CDI
Tolleson, Arizona, 85353, United States
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NewJob Function:Skilled Labor
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About This Position

Description:

Essential Functions:

  • Coordinate measure appointments
  • Communicate and gather required information from the Minneapolis Regional Sales Representatives
  • Schedule the measure with the provided contact
  • Prepare all required paperwork, tools and transportation
  • Coordinate field issue appointments:
  • Gather required information from sales and Engineering on best way to fix field issue
  • Schedule with the provided contact
  • Prepare all required paperwork, tools and transportation
  • Perform field support requirements
  • Photographing the RTU in question
  • Capturing all required dimensions
  • Note any obstructions, special features, etc.
  • Document what issue was with pictures and description uploaded to the MER.
  • Document measure and field issues details:
  • Create a drawing using the captured dimensions
  • Upload drawing, photographs and other details to the appropriate job tracker
  • Inform the Inside Sales Account Manager that the measure has been completed.
  • Phone and computer work to coordinate and document measures and field work.
Requirements:

The Ideal Candidate:

Must be able to load, unload and handle a 65 lb. extension ladder

Must be able to read a tape measure with precision and accuracy

Must be able to carry a 30 lb. tool bag

Must be able to talk with customers and coordinate what is needed to fix the issue

Demonstrated application of CDI core values.


Job Location

Tolleson, Arizona, 85353, United States
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Job Location

This job is located in the Tolleson, Arizona, 85353, United States region.

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