Field Support Tech in Tolleson, Arizona at CDI
Job Function: Skilled Labor
CDI
Tolleson, Arizona, 85353, United States
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Job Description
Description:
Essential Functions:
- Coordinate measure appointments
- Communicate and gather required information from the Minneapolis Regional Sales Representatives
- Schedule the measure with the provided contact
- Prepare all required paperwork, tools and transportation
- Coordinate field issue appointments:
- Gather required information from sales and Engineering on best way to fix field issue
- Schedule with the provided contact
- Prepare all required paperwork, tools and transportation
- Perform field support requirements
- Photographing the RTU in question
- Capturing all required dimensions
- Note any obstructions, special features, etc.
- Document what issue was with pictures and description uploaded to the MER.
- Document measure and field issues details:
- Create a drawing using the captured dimensions
- Upload drawing, photographs and other details to the appropriate job tracker
- Inform the Inside Sales Account Manager that the measure has been completed.
- Phone and computer work to coordinate and document measures and field work.
The Ideal Candidate:
Must be able to load, unload and handle a 65 lb. extension ladder
Must be able to read a tape measure with precision and accuracy
Must be able to carry a 30 lb. tool bag
Must be able to talk with customers and coordinate what is needed to fix the issue
Demonstrated application of CDI core values.
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Job Location
Tolleson, Arizona, 85353, United States
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