ICS - Supplemental at Maddies Place – Spokane, Washington

Job Type

Supplemental

Description

Primary Function

Provide direct, compassionate care to infants in the nursery and support a calm, healing environment for infants and families. Work within an interdisciplinary team that includes nurses, volunteers, caregivers, therapists, and other staff to ensure safe care and positive family experiences.

Position Responsibilities

Infant Care

• Prepare bottles and feed infants per individualized care plans.
• Bathe infants, change diapers, and provide comfort measures including holding and consoling.
• Follow infection prevention and safe sleep practices at all times.
• Communicate observations to the RN and team, including feeding tolerance, comfort needs, and changes in condition.
• Charting on feeds and other areas as directed.

Household and Facility Support

• Maintain a clean and orderly environment through routine cleaning, sanitizing, laundry, and floor care such as sweeping and vacuuming.
• Restock supplies and ensure care areas are ready for safe infant care and family use.
• Share responsibility for cleaning throughout the shift in alignment with unit expectations.

Family and Visitor Support

• Model positive, encouraging interactions with parents and family members.
• Reinforce basic caregiving skills as directed by the clinical team.
• Protect privacy and confidentiality in all communications.

Teamwork, Professionalism, and Culture

• Contribute to a quiet, low-stress environment by maintaining a calm presence, using low voices, limiting personal phone use while on duty, and keeping conversations professional and supportive.
• Direct concerns and suggestions to Nursery Supervisors rather than discussing issues among peers in the nursery.
• Be a dependable team member who pitches in across duties to support a positive culture and high quality care.

Qualifications

• Experience caring for infants or young children in a professional or volunteer setting preferred.
• Ability to follow instructions from RNs and other licensed providers and to work effectively within a team.
• Strong communication, reliability, and attention to safety and cleanliness.
• Ability to maintain confidentiality and uphold professional boundaries.

Physical and Schedule Requirements

• Ability to lift, hold, and position infants safely and to stand and move for extended periods.
• Ability to perform frequent cleaning tasks and handle laundry and supply restocking.
• Work hours per assigned schedule, which may include weekends and holidays.

Schedule and Availability

Supplemental employees must be willing to work at least 3 days per month. Supplemental staff members are not placed on a regular schedule but are called upon to fill openings when they occur.