Banquet Houseman Supervisor at Epoch Catering – Novi, Michigan

Position Title
Banquet Housemen Supervisor

Department
Event Operations / Facility Operations

Reports To
Event Logistics Manager

Supervises
Banquet Housemen, Setup and Teardown Crews, Temporary and Contract Event Labor

Position Summary

The Banquet Housemen Supervisor is responsible for overseeing all event setup, breakdown, room turnover, and related facility support operations within a 420,000-square-foot convention center. This role supports conventions, trade shows, banquets, meetings, and public events by ensuring spaces are prepared according to approved floor plans, cleanliness standards, and operational requirements. The Supervisor ensures strict adherence to timelines, safety standards, custodial readiness, and overall operational efficiency in a fast-paced, large-scale environment.

Essential Duties and Responsibilities

Supervise all aspects of event setup, show move-ins, show days, and move-outs

Interpret and execute Banquet Event Orders (BEOs), diagrams, and detailed floor plans

Coordinate staffing and logistics for multiple concurrent events and tight turnaround schedules

Ensure accurate placement of tables, chairs, staging, pipe and drape, and other event equipment

Lead and direct event staff through pre-shift meetings and on-site supervision

Enforce safety protocols, proper lifting techniques, and facility standards

Manage equipment inventory, storage, and movement throughout the facility

Conduct pre-event and post-event inspections to ensure quality and compliance

Troubleshoot and resolve last-minute operational challenges in real time

Communicate effectively with operations management, event services, and clients as needed

Physical Requirements

Ability to stand and walk for extended periods across a large facility

Ability to lift, push, or pull 50–75 pounds

Ability to bend, kneel, climb ladders, and reach overhead

Work Schedule

This position requires flexibility, including nights, weekends, holidays, and overnight shifts, based on event schedules and operational needs.