Courier KAL at Beacon Health System – Kalamazoo, Michigan

Performs pick-up of test samples and supply request forms and/or delivers supplies, reports on a specified route following established sequence and time schedule. Follows established procedures in preparation and transport of specimens.

MISSION, VALUES and SERVICE GOALS

• MISSION: We deliver outstanding care, inspire health, and connect with heart.
• VALUES: Trust. Respect. Integrity. Compassion.
• SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

• Load all necessary suppliers needed for the daily pickups
• Complete daily pick up schedule in a timely manner
• Deliver all daily picks to your branch at the end of your shift
• Handle all specimens and lab samples in a safe and efficient manner
• Safely operate a company vehicle and obey all traffic laws
• Utilize handheld electronic device to manage daily picks up
• Work directly with the dispatcher for additional pick-ups as needed
• Evaluate traffic patterns, alternative routes, and weather conditions as needed

ORGANIZATIONAL RESPONSIBILITIES

Associate complies with the following organizational requirements:

• Attends and participates in department meetings and is accountable for all information shared.
• Completes mandatory education, annual competencies and department specific education within established timeframes.
• Completes annual employee health requirements within established timeframes.
• Maintains license/certification, registration in good standing throughout fiscal year.
• Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
• Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
• Adheres to regulatory agency requirements, survey process and compliance.
• Complies with established organization and department policies.
• Available to work overtime in addition to working additional or other shifts and schedules when required.

Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:

• Leverage innovation everywhere.
• Cultivate human talent.
• Embrace performance improvement.
• Build greatness through accountability.
• Use information to improve and advance.
• Communicate clearly and continuously.

• High School Diploma or equivalent is preferred
• Must have a Valid Driver's License and clean driving record
• Must be at least 21 years' old
• Previous driver/courier experience is preferred
• Customer service experience is a plus
• Very punctual with strong time management skills
• Strong attention to detail and organizational skills
• Ability to problem solve customer issues
• Able to lift up to 50 lbs.