Inside Sale Representative at PINNACLE Climate Technologies Inc – Sauk Rapids, Minnesota

Why Join Us

Our brands, both young and mature, now have 75 years of experience to draw upon as they optimize manufacturing efficiency, perfect distribution, and lead the industry. And with that, we’re now able to innovate faster and more effectively deliver the highest-quality products to the marketplace. As a result, Pinnacle Climate Technologies is home to brands that are recognized worldwide for reliability, durability, and innovation.

At Pinnacle–We make it possible.

Position Summary

According to Pinnacle’s Corporate Values of Customer Focus, Team Player, Positive Attitude, Accountable & Dependable and Doing the Right Thing, the Inside Sales Representative is responsible for growing revenue within assigned customer segments or verticals, which may include existing small to mid-size customers and prospects, or supporting National Accounts at the branch-location level in partnership with National Sales leadership. Regular outbound calling to sell products and to increase customer top-of-mind awareness.

This role is an integral part of GRIT Sales team, driving and supporting actions to meet overall growth and account penetration targets.

Primary Responsibilities:

Responsible for growing revenue within assigned customer segments or verticals, which may include existing small to mid-size customers and prospects.

Supporting National Accounts at the branch-level in partnership with National Sales leadership.

Conduct regular outbound calling to sell products and to increase customer top-of-mind awareness.

Achieve assigned sales and gross margin goals using the “Pinnacle Way” process.

Effective and efficient time and territory management to maximize productivity and results.

Utilize NetSuite CRM to develop and maintain a regular cadence for customer/prospect outreach, to record contact details, and to set follow-up tasks. Utilize The Pinnacle Way sales concepts in sales and customer interactions.

Provide quotes and product suggestions based on customer needs.

Interface with internal departments to ensure customer needs are met.

Regular and effective communication and collaboration with the field sales team

Champion “Voice of Customer” throughout the organization.

Work with marketing to create email blasts, marketing flyers and related sales collateral

Develop a strong understanding of the company’s products and services.

Develop and present compelling sales proposals to customers that demonstrate a solid understanding of customer needs and that create meaningful added value.

Adhere to established company policies and procedures.

Embrace and live the company’s cultural values in all business related internal and external interactions.

Provide customer support during Field Sales Manager’s absence as needed.

Qualifying leads and closing sales

Understanding customer needs to create effective climate solutions.

Other duties as assigned from time to time

Qualifications and Skills:

Associate’s Degree in Business or Marketing or a combination of work experience and education. Bachelor's Degree preferred

1-3 years of prior sales experience, inside or outside sales

Strong verbal and written communication skills

Highly organized and great attention to detail

Numerical reasoning

Technical aptitude

Ability to follow a prescribed and disciplined sales process

Excellent time management

Highly proficient with CRM and Microsoft Office

Active listening skills

Ability to establish rapport quickly by phone

Reports to:

Reports to Customer Care & Inside Sales Director

Interacts with Order Entry and Customer Care, GRIT Sales Team, and Marketing personnel

Physical Demands:

Work is typically performed in a standard office setting. May be required to work more hours than normal during a regular workweek depending on workload and deadline requirements.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Frequent sitting, standing, talk or hear. Use hands to handle or touch objects or controls.

About Pinnacle Climate Technologies

Pinnacle Climate Technologies invents, develops, and manufactures heating and ventilation solutions through commercial, industrial, agricultural, DIY, and other retail channels throughout the world. With manufacturing in North America and Asia, Pinnacle serves a diverse customer base in over 25 countries,

every continent. With brands that include Master®, Schaefer®, Remington®, ProTemp®, Americ®, and STANLEY®, Pinnacle is positioned as the global leader in industrial/construction heat, and portable ventilation products.

Pinnacle is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin, or other legally protected classifications.