IT Administrator at PSI Molded Plastics Indiana Inc – South Bend, Indiana

About the Role:

The IT Administrator in our durable goods manufacturing company plays a critical role in ensuring the stability, security, and efficiency of our IT infrastructure. This position is responsible for managing and maintaining all hardware, software, and network resources to support seamless manufacturing operations. The IT Administrator will collaborate closely with cross-functional teams to implement technology solutions that enhance productivity and safeguard sensitive data. They will proactively monitor systems to prevent downtime and swiftly resolve any technical issues that arise. Ultimately, this role ensures that our technology environment aligns with business goals and regulatory requirements, enabling continuous operational excellence.

Minimum Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Proven experience as an IT Administrator or similar role, preferably within a manufacturing environment.
• Strong knowledge of network protocols, hardware, and software troubleshooting.
• Experience with Windows and Linux server environments.
• Familiarity with IT security best practices and compliance requirements.

Preferred Qualifications:

• Certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator, or Cisco CCNA.
• Experience with manufacturing-specific software and automation systems.
• Knowledge of cloud computing platforms and virtualization technologies.
• Strong project management skills and experience leading IT initiatives.
• Familiarity with disaster recovery planning and business continuity strategies.

Responsibilities:

• Manage and maintain the company’s IT infrastructure, including servers, networks, and workstations.
• Monitor system performance and troubleshoot hardware, software, and network issues to minimize downtime.
• Implement and enforce IT security protocols to protect company data and comply with industry standards.
• Coordinate with vendors and service providers for procurement, installation, and maintenance of IT equipment.
• Provide technical support and training to employees to ensure effective use of IT resources.
• Maintain documentation of IT systems, configurations, and procedures for audit and operational purposes.
• Assist in the planning and execution of IT projects that support manufacturing processes and business growth.

Skills:

The IT Administrator will utilize their technical skills daily to configure and maintain network devices, ensuring reliable connectivity across manufacturing sites. Troubleshooting expertise is essential for quickly diagnosing and resolving hardware and software issues to minimize operational disruptions. Security skills are applied to implement firewalls, antivirus solutions, and access controls that protect sensitive manufacturing data. Communication skills are important for collaborating with team members and vendors, as well as providing clear technical support to non-technical staff. Additionally, project management and organizational skills help in planning upgrades and managing IT resources efficiently to support the company’s evolving technology needs.