CUSTOMER SERVICE REPRESENTATIVE in QUINCY, Illinois at Blessing Hospital
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Job Description
PAY RATE: $16.24 - $21.92
BASED ON RELEVANT EXPERIENCE
COMPETITIVE BENEFITS
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- Retirement + matching
- Up to 4 weeks paid time off in first year
- Onsite childcare - Quincy
- 24/7 Wellness Center access
- Educational assistance opportunities
JOB SUMMARY
This role with assist customers find the equipment and products to meet their home care needs. Primary responsibilities include order entry, quote preparation, scheduling, following up calls,and communicating with physicians/therapist and patients to assist with order flows. This position requires an individual with interpersonal skills conducive to positive customer and employee relations. Ability to read and write clearly, follow and give instructions. Ability to use calculator, computer and type is preferred. Prior experience or on-the-job training. Must be able to successfully complete orientation/training program prescribed by Adaptative Mobility. Must be capable of lifting heavy loads (up to 40 lbs.), walking, bending, squatting, reaching, kneeling, pushing, and pulling.
JOB QUALIFICATIONS
Education/Training/Experience:
REQUIRED:
- Must have good telephone techniques and a good telephone voice.
- High School Diploma or equivalent (GED)
Pay Status:
- Non-Exempt Hourly
EEO Statement: Blessing Health System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Blessing Health System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Blessing Health System expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Blessing Health System's employees to perform their job duties may result in discipline up to and including discharge.