Office Administrator in Mountlake Terrace, Washington at Jim Dandy Sewer & Plumbing

Jim Dandy Sewer & Plumbing has proudly served the Puget Sound area for over 115 years. We are seeking an Office Administrator to assist in providing an exceptional customer experience. This is a great opportunity to be a part of a long-standing company. The ideal candidate is organized, proactive, and comfortable working in a fast-paced, hands-on environment.

In addition to great pay, we offer excellent benefits including:

• 100% employer paid premiums on medical, dental and vision insurance
• 401k and 401k Roth plan with up to 4% match in addition to your income invested
• Employer paid long-term disability insurance
• Employer paid life insurance
• 1 floating holiday
• 6 paid holidays
• Paid vacation
• Paid weekly

Responsibilities Include:

• Answer incoming phone calls; respond to customer inquiries
• Assist in coordinating service appointments
• Follow up calls on estimates left with customers
• Prepare cash deposits and print checks
• Prepare weekly reports and monthly statements
• Receive, review, and input customer billing information into work orders
• Prepare and issue accurate customer invoices based on complete work orders
• Assist in processing payments, tracking receivables, and tracking payables
• Communicate with vendors, clients, subcontractors, and inspectors as needed
• Acquire necessary permits for scheduled projects

• 2+ years of experience in an administrative role, preferably in a trades or construction environment
• Strong attention to detail
• Strong organizational and multitasking skills
• Excellent verbal and written communication
• Excellent customer services skills
• Proficient in Microsoft Office (Word, Excel, Outlook) and office equipment
• Familiarity with scheduling or field service software (e.g., ServiceTitan, Jobber, or similar) a plus
• Professional appearance and demeanor
• Valid driver's license and clean driving record
• Great work ethic