Senior Dental Treatment Coordinator-BC Perio Vancouver in Vancouver, British Columbia at 123Dentist

The team at BC Perio Dental Health & Implant Centre in Vancouver is seeking an experienced, patient-focused Senior Treatment Coordinator to join our practice on a full-time, permanent basis.

BC Perio is a well-established periodontal and prosthodontic specialty practice located on the Broadway corridor, close to transit and Broadway - City Hall Station. Our specialists provide advanced periodontal, implant, and restorative care for patients requiring detailed, often multi-stage treatment.

Learn more about us here: Learn more about BC Perio: https://www.bcperio.ca/

This role is suited to a coordinator who is comfortable presenting significant treatment plans, discussing financial arrangements clearly, and guiding patients through their care with professionalism and empathy.

What you will be responsible for:

• Present doctor-approved treatment plans for periodontal, implant, surgical, and prosthodontic care
• Help patients understand treatment sequencing, timelines, estimated fees, and available financial arrangements
• Coordinate consultations, records, treatment appointments, and surgical scheduling
• Follow up with patients who are considering treatment and identify barriers that may be preventing them from moving forward
• Maintain accurate treatment, financial, and communication notes in Dentrix
• Coordinate insurance estimates, predeterminations, financing applications, deposits, and payment arrangements
• Audit treatment plans, estimates, patient accounts, procedure codes, lab fees, material costs, and financial arrangements for accuracy
• Coordinate laboratory-related cases, including prescriptions, timelines, case readiness, lab fees, materials, and communication between the specialist, laboratory, and patient
• Communicate professionally with patients, specialists, clinical team members, laboratories, and referring dental offices
• Support smooth patient flow by ensuring records, consent forms, treatment plans, deposits, medical clearances, lab work, and scheduling details are complete before appointments
• Book accepted treatment and ensure appointments are scheduled according to the doctor’s recommended sequencing and required healing timelines
• Review and update treatment plans, estimates, and financial arrangements when treatment changes are made by the doctor
• Track case acceptance, outstanding treatment, and scheduled production to ensure accepted treatment is converted into booked care

What we are looking for:

• A minimum of three years of dental treatment coordination experience
• Specialty experience in periodontics, prosthodontics, oral surgery, implant dentistry, or orthodontics is strongly preferred
• Demonstrated experience presenting complex or higher-value treatment plans and discussing financial arrangements
• Excellent verbal and written communication skills, with a patient-centered and professional approach
• Strong working knowledge of dental insurance, financing, payment plans, and treatment scheduling
• Experience with Dentrix is preferred
• Exceptional organization, sound judgment, and reliable follow-through
• The ability to work collaboratively with specialists, clinical team members, and referring offices

What we are offering:

• Full-time, permanent employment
• Competitive hourly compensation of $25.00-$35.00 per hour, based on relevant specialty experience
• Extended health and dental benefits
• Paid parking
• Monday-Friday daytime schedule with no evenings or weekends
• Uniforms provided
• Continuing education incentives
• A modern, technology-forward specialty practice
• Mentorship and collaboration with experienced periodontal and prosthodontic specialists
• A supportive, professional team environment

Work Schedule:

• Monday to Friday
• 8:00 a.m. to 5:00 p.m.
• No evenings or weekends!

To apply, please submit your résumé and a brief note describing your experience coordinating complex dental treatment plans.

123Dentist is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

ID: 12564