Order Shipping Specialist in Michigan City, Indiana at Peepers by Peeperspecs

Job Title: Order Shipping Specialist
Reports to: Distribution Center Fulfillment Manager
FLSA Status: Full-time; Non-Exempt

Purpose: The Order Shipping Specialist is responsible for shipping all Consumer direct, Wholesale, and Major accounts in a timely and efficient manner based on metrics. The Order Shipping Specialist must know how to create ASN’s based on customer requirements. They are responsible for completing outgoing and incoming paperwork from all carriers. Work with rest of shipping team, Operations Manager, DC Supervisors, and Leads to help make daily goal.

This position is based at our headquarters in Michigan City, IN.

Key Competencies:
Initiative
Personal Leadership
Operations Knowledge
Execution
Systems Knowledge
Decision Making

Duties and Responsibilities:

Primary Function
Order Shipping
Ship Consumer direct and Wholesale orders utilizing Shipstation
Learn OWMS Screen and ERP system to resubmit orders when needed
Complete all outgoing paperwork for Mail Innovations and Fedex
Create ASN’s for specialty customers

Secondary Functions
Assist in other areas of the DC as needed and assigned by DC Supervisors, Leads, or Operations Manager
Including but not limited to:
Picking WS and CD Orders
Packing WS and Casing CD Orders
Making Boxes
Shipping
Replenishment
Inbound Receiving
Special Projects

Skills & Knowledge Required
• High School diploma or GED
• Ability to read with good comprehension and precise mathematical skills
• Must be a self-starter, results-oriented, and a team player
• Excellent verbal and written communications skills
• Excellent skills managing multiple competing priorities daily
• Strong critical thinking and logical reasoning skills
• Excellent organizational, time management, and project management skills
• Competent with computer software such as Microsoft Office (Excel, Word, PowerPoint)
• Solid customer service attitude with excellent negotiation skills
• Ability to utilize the in-house ERP and OWMS software systems within 60-days of employment

Physical Demands and Working Conditions

• Communication with telephone callers, emails, online chat and coworkers requires an ability to express oneself as well as perceive and exchange ideas
• Viewing computer terminal, perceiving, and transcribing data with accuracy and keyboarding
• Light work: Exerting up to 10 pounds of force occasionally and/or up to 40 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects
• Work can require walking while carrying objects, stooping, kneeling, crouching, as well as grasping objects, and reaching with hands and arms
• Reliable physical attendance is required
• The employee is required to stay awake throughout the shift

Peepers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for every member of our team.
A Note on AI in Our Hiring Process: We may use AI-assisted tools to help review and organize applications for this role. A member of our HR team always reviews candidates before any hiring decision is made. AI doesn't decide who we hire, people do. We're committed to a fair, unbiased process and comply with all federal, state, and local laws regarding employment discrimination and automated decision tools. If you have questions about how AI is used in our process, or would like to request an accommodation or alternative review, please reach out to careers@peepers.com