Autonomous Vehicle Technician Supervisor - AZ in Surprise, Arizona at TRANSPORTATION RESEARCH CENTER INC.

Purpose

The Autonomous Vehicle Technician Supervisor is responsible for delivery of all Autonomous Vehicle Technician Services to meet client’s Service Levels, and supervisors a team of Vehicle Maintenance and Autonomous Vehicle Technicians

Essential Functions*

· Oversee vehicle maintenance protocols and SOPs to meet client’s Service Levels and manage and coordinate all required maintenance activities.

· Serve as a single point of contact for various Personnel and client to provide feedback on vehicle repair status and/or ensure alignment on prioritization of open work orders to meet client’s Service Levels.

· Document report to deliver to client on required support, tools, or training to meet client’s Service Levels.

· Ensure materials function properly to meet client’s Service Levels.

· Adhere to SOP to maintain client IP is in a secured location with controlled access.

· Report regular/weekly updates on maintenance activities and status.

· Ensure maintenance plans enable TRC to meet client’s Service Levels.

· Propose and execute creative solutions to address unforeseen roadblocks. When appropriate, escalate to internal TRC management to meet client’s Service Levels

· Promote technical and operational excellence, and support TRC’s and client’s core values

· Foster a positive inclusive work environment and ensure adherence to TRC’s policies and adhere to client’s specifications to meet client’s Service Levels

· Manage client 6S organizational requirements and author best practices documentation for Technical Operations Services

*TRC Inc. is an equal employment opportunity employer and is willing to make a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job.

**Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Other Duties and Responsibilities (Non-Essential Functions)

· Report and documentation of cutting-edge technologic approach to meet client’s Service Levels Use internal proprietary tools to service and troubleshoot self-driving systems, components, and integrated sensor stacks to meet client’s Service Levels

· Diagnose OEM base vehicle systems and components using manufacturer-provided software and tools, specializing in CAN, LIN, and FlexRay.

· Deliver ad hoc services to complete tasks outside of established processes when necessary and propose creative solutions to unforeseen roadblocks.

· Provide remote field support, up to 25% of the time.

· Operate client self-driving vehicles as needed for the role Support TRC Inc.’s Quality and EH&S (Environmental, Health, and Safety) efforts

Qualifications

· High school diploma required with seven years practical experience

· B.A, B.S. and / or an automotive technology degree preferred

· Prior experience as a shop lead / master technician

· Prior experience in an automotive research / development environment preferred

· Prior experience working with ADAS systems and / or other self-driving systems

· Strong diagnostic troubleshooting experience with OEM systems: high-level experience working with HV systems and hybrid drivetrains, CAN, Flexray, LIN, HVAC, cooling, chassis, and suspension

· Past supervisory experience preferred

· Proficient in the use of Microsoft and Google document suites/programs

· Excellent overall computer skills

· High level verbal and written communication skills

· High level organizational skills

· Ability to maintain a high level of self-motivation

· Observed leadership skills

· Ability to complete and pass all internal, position specific job and safety trainings required

· Valid state DMV issued or valid foreign country issued driver’s license

Working conditions

· May be exposed to temperatures below 0 degrees and above 95 degrees

· May be exposed to inclement weather

· May be exposed to working in enclosed or restrictive areas

· May be exposed to hazardous chemicals, such as gas, oil and paint

· Standard office, climate controlled environment

Physical requirements

· Capable of positioning one’s self into bending, stretching, climbing, or awkward positions

· Must be able to remain in a stationary position for an extended period of time

· Ability to operate a computer and other office equipment

· Ability to communicate with customers and co-workers