Human Resources Generalist in Itasca, Illinois at IFS North America, Inc.

At Ultimo, we provide an exceptional environment for talented individuals to thrive. Our team comprises dedicated colleagues who offer internal training and guidance, ensuring your success. With our strong growth ambitions for the years to come, we are expanding our global partner network and have a clear roadmap to help our customers achieve even more. As a part of our team, you will create the next step for our expansion, while having fun and learning along the way. Your innovative ideas and professional approach will enrich our team, moving us all forward.

Learn More About Ultimo:

Ultimo, an IFS company, is the industry-leading SaaS solution for enterprise asset management. Our innovative application enables better asset management, increased uptime, cost control, and safer working environments. Our highly standardized Enterprise Asset Management (EAM) cloud platform is modular, scalable, and user-friendly, allowing our customers to organize and implement tasks related to valuable assets in their companies. This includes site-based assets such as installations, machinery, cranes, medical equipment, and buildings, as well as mobile assets like logistics companies' vehicles.

With Ultimo's EAM platform, our customers maximize their asset uptime, ensure safe working conditions, and increase productivity. We've been successful in providing innovative solutions to our customers for years, and we're constantly expanding our global partner channel to reach even more businesses. With over 2000 customers worldwide, IFS-Ultimo's success is a testament to our innovative approach and unwavering commitment to quality assurance. Join us now and be a part of our journey toward a brighter future.

This is a hands-on Human Resources Generalist role supporting the IFS Ultimo Americas business. The position provides day-to-day HR support across the employee lifecycle, with a strong focus on payroll coordination, HRIS management, and administrative execution.
The HR Generalist will partner with managers and employees to support core HR processes, ensure accurate and compliant payroll operations, and maintain efficient HR systems and records. This role is ideal for someone with broad HR experience who enjoys both operational and systems-focused work. This position is initially offered as a temporary contract, with the potential for full-time conversion based on business needs and performance.

Key Responsibilities

• Provide day-to-day HR support across employee lifecycle activities including onboarding, offboarding, and employee changes
• Serve as a primary point of contact for employee inquiries related to HR policies, payroll, and benefits
• Support employee relations matters by providing guidance and escalating more complex issues as needed
• Maintain accurate employee data in HRIS systems and ensure data integrity across platforms
• Support and coordinate payroll processing, including salary, bonuses, commissions, and benefits-related changes
• Partner with Finance and external providers to ensure payroll accuracy and timely processing
• Review payroll data for discrepancies and assist in resolving payroll-related issues
• Ensure compliance with federal, state, and local payroll tax regulations and wage laws
• Maintain payroll records and support payroll audits and reporting
• Support benefits administration including open enrollment, employee changes, and responding to employee questions
• Assist in processing compensation changes, new hires, terminations, and required documentation (e.g., I-9s)
• Support employee and manager self-service functionality within HR systems
• Generate and maintain HR and payroll reports, including general ledger and compliance reporting
• Support HR-led projects, including the transition and implementation of a new HRIS system
• Assist in migrating employee data across systems, ensuring accuracy and data integrity across payroll, benefits, and employee records
• Help coordinate employee communications, training, and change management efforts related to new HR systems, policies, and processes
• Assist in maintaining HR policies, procedures, and documentation
• Ensure compliance with employment laws and internal policies

Qualifications

• 36 years of experience in Human Resources in a generalist or HR coordinator capacity
• Hands-on experience supporting payroll processes
• Experience working with HRIS and payroll systems
• Strong administrative and organizational skills with high attention to detail
• Working knowledge of payroll laws, wage and hour regulations, and HR best practices
• Strong communication and interpersonal skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office, particularly Excel

Preferred Qualifications

• Experience supporting a multi-state employee population
• Exposure to benefits administration and open enrollment processes
• HR certification (SHRM-CP or PHR) is a plus
• Experience in a SaaS or growing organization preferred but not required

Ultimo's headquarters is based in the Netherlands with more than 2000 global customers, and is a leading Enterprise Asset Management software provider with a strong reputation for the completeness, flexibility, and configurability of its SaaS EAM solutions.

In the world of Ultimo, asset management processes and the software they require take centre stage. At Ultimo, we develop easy-to-use EAM software for confident asset owners, enabling them to optimize productivity, maximize asset availability, and secure health and safety. We supply out-of-the-box, though supremely flexible, software with an unmatched ROI through short implementations, seamless integrations, and self-service application management.

Acquired by IFS in July 2022, its parent company operates across all continents with its 6000+ employees delivering award-winning enterprise software solutions to help businesses be their best when it mattersat their Moment of Service.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability and a company where we get things done so that you can positively impact the world.

We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer