Associated Dir of Western U.S. Recruitment in Galesburg, Illinois at Knox College

Purpose:

The Associate Director will work and live within the western United States(preferably the City of Denver or surrounding metropolitan area or the City of Phoenix or surrounding metropolitan area)to achieve a high level of visibility for the College; identify and recruit well-matched candidates for admission; build relationships with high school counselors, educational consultants, and alumni; and assist students and their parents in applying for admission and fi nancial aid. The Associate Director will also be a key member of the Regional Recruitment Team, assisting and supporting the overall regional recruitment efforts of the College.

Key Responsibilities:

1. Engage daily with prospective students and their parents via phone, text, email, video, and in-person to achieve a high level of interaction and build sustained relationships through the college search. Perform a specific number of outbound touch points per day.

2. Assist students in assessing match/fit and how Knox could help to achieve their educational goals.

3. Work with families to understand college costs, affordability, and how to apply for scholarships and financial aid.

4. Build relationships with high school counselors and educational consultants via phone, text, email, video, and in-person.

5. Make in-person and virtual presentations about Knox within the assigned recruitment market, conduct interviews, represent Knox at college fairs, high school information sessions, and other events. Participate in the recruitment activities of area high school guidance counselor organizations, local ACACs, and regional admission consortium organizations.

6. Perform a holistic review of applications for admission, including the qualitative and quantitative evaluation of transcripts, standardized test scores, essays and written submissions, recommendations, and other evidence of student preparation, match, and fit with Knox College. Application materials are reviewed digitally within the Slate admission and document management system; evaluation of applicants is done by completing forms within that system.

7. Year-round recruitment of assigned regional market and additional recruitment travel up to 10-12 weeks per year visiting high schools, attending college fairs, hosting information sessions, meeting with school counselors, community-based organization advisors, and independent educational consultants, and conducting admission interviews for prospective students; work evenings and weekends as needed for events and to engage with students and parents. Hours can be long and varied. This position often entails working evenings and weekends a minimum of 15-20% of the time.

8. Work alongside a direct supervisor to achieve application and enrollment goals for each assigned market.

9. Travel to campus when needed to support and assist the Campus Visit Team with large visit programs and prospective student visits to campus, participate in department training and retreat days, and other priorities as assigned.

10. The Associate Director will serve in a leadership capacity for the entire admissions counseling team by leading training and meetings as needed. The Associate Director will also manage two to three projects for the entire Admissions Office - examples might include Slate Communications, texting campaigns, counselor relations, or financial aid appeal processing.

Knowledge, Skills, and Abilities:

● Exceptional interpersonal, communication, and public speaking abilities, and talent for developing relationships with multiple constituencies, including students, families, school counselors, community-based organization advisors, and independent educational consultants.

● Experience with and passion for creating virtual engagement, social media, video, digital communications, and online events.

● Excellent organizational skills and ability to manage multiple projects simultaneously.

● Ability to organize and prioritize work, manage complex tasks, and complete multiple projects on time while working independently and having the resourcefulness, flexibility, and initiative to adapt to constant change.

Job Description

● Must possess and be able to convey a strong appreciation and articulate the value of a residential liberal arts education; a commitment to diversity, equity, and inclusion; and respect for individual differences and an openness to the values and opinions of others.

● Ability to live within a specified recruitment market, as well as travel up to 10-12 weeks per year.

● Ability to adapt to a changing work environment.

● Ability to work autonomously as well as part of a team.

Standards of Performance:

● The office leadership is satisfied with the support the admission counselor is providing to meet the overall recruitment goals and special projects of the admission office; the overall performance of the Associate Director meets standards defi ned by the Director of Regional Recruitment.

● The Associate Director takes the initiative with assigned responsibilities, seeks out and acts upon constructive feedback, assists and supports other office staff with their duties as needed, maintains a positive attitude, and works effectively as a member of the overall office team.

● Target numbers are met or exceeded for applicants and enrolled students within assigned markets; professional networks are developed; and academic quality and diversity goals are achieved within these markets.

● Inquiry, applicant, and enrolled student prospect management, fi le review, and data system assignments, as well as tasks in assigned special projects, are completed in a timely and satisfactory manner; tasks and assignments are completed on or before deadline dates set by the office leadership.

● Emails, phone calls, and other requests from prospective students, parents, alumni, and college staff are responded to in a professional and timely manner, both when working on campus and when traveling.

● The specified number of outbound touchpoints per day is consistently met.

● Meetings and interviews with prospective students, families, educators, and other college constituents are conducted in a professional manner and as assigned, including meetings and interviews on campus, off-campus, by phone, and during special events and programs.

● Recruitment travel is well-planned, organized, economically frugal, and implemented as required by office leadership; complete itineraries are provided before trip departure and include full schedules of day and evening high school and educator visits, college fairs, interviews, and other appointments.

● Assigned projects and additional tasks are handled proactively and are well-documented for future planning and reference.

Minimum Education Required:

● Bachelor’s Degree

Minimum Experience Required:

● 3-5 years of experience in Admissions, Sales, or Marketing

Minimum Licenses/Certifications Required:

● Driver’s License Required

Additional Qualifications: (Preferred qualifications)

● Previous experience in higher education or secondary education, college admission, direct sales and marketing, or digital communications is preferred.

● Previous experience and familiarity with the assigned regional recruitment market.

Disclaimer

The above information is intended to describe the general nature and level of work being performed by people assigned to this

position. It is not intended to be an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Other

duties may be assigned at the discretion of the leadership, director, or manager.

Summary Pay Range: Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance, and experience. Please note that pay is only one component of total compensation.

Benefits:

Health Insurance

Dental

Vision

FSA/ HSA/ FSA Dependent Care

Employer Paid Basic Life & LTD

Voluntary Life

Retirement Plan

Paid Time Off

Employee Assistance Program

Parental Leave

In keeping with its commitment to equal rights since it was founded in 1837, Knox College particularly welcomes applications from members of underrepresented groups. Knox College does not discriminate on the basis of sex, pregnancy, gender identity or expression, race, color, creed, national or ethnic origin, religion or religious affiliation, sexual orientation or preference, age, marital or family status, disability, veteran status, or other status protected by applicable federal, state, or local law in admission, financial aid, employment, athletics, or any other aspect of its educational programs or activities. In addition, Knox College is prohibited by Title IX of the Education Amendments of 1972 and its accompanying regulations from discriminating on the basis of sex.

The College official responsible for coordinating compliance with this Notice of Non-Discrimination is the Director of Civil Rights & Title IX Compliance. Any inquiries regarding policies that prohibit discrimination and harassment, including Title IX sexual harassment, as well as the policy prohibiting hazing, should be directed to the Director of Civil Rights and Title IX Compliance identified below. Staff in the Office of Civil Rights & Title IX Compliance are available to meet with or talk to students, staff, and faculty regarding issues relating to this Notice of Non-Discrimination and the College’s policies and procedures.

Director of Civil Rights & Title IX Compliance
Old Jail 12 | Campus Box K-209
337 South Cherry Street
Galesburg, IL 61401
Phone: 309-341-7751
Email: cultureofrespect@knox.edu

Inquiries about the application of Title IX to Knox may be referred to the Director of Civil Rights & Title IX Compliance, the United States Department of Education’s Assistant Secretary for Civil Rights, or both. Individuals may also contact the U.S. Department of Education's Office of Civil Rights for additional information.

Office for Civil Rights
U.S. Department of Education-Chicago Office
500 W Madison St., Suite 1475
Chicago, IL 60661-4544
Phone: 312-730-1560
Email: ocr@ed.gov

Inquiries regarding the College’s policies regarding the Americans with Disabilities Act of 1990 (“ADA”), or Section 504 of the Rehabilitation Act of 1973 (“Section 504”) should be directed to the ADA/504 Coordinator identified below:

Knox College ADA/504 Coordinator
Jennie Hemingway, PhD
Old Jail 12 | Campus Box K-209
337 South Cherry Street
Galesburg, IL 61401
Phone: 309-341-7751
Email: jhemingway@knox.edu

Employees requesting accommodations may contact:

Human Resources
52 W South St., Alumni Hall, Suite 100 | Campus Box K-200
Galesburg, IL 61401
Phone: 309-341-7162 or 309-341-7543
Email: hr@knox.edu

Students requesting accommodations may contact:

Director of Disability Support Services
Stephanie Grimes
Umbeck Science and Math Center E111 | Campus Box K183
340 South West Street
Phone: 309-341-7478
Email: sgrimes@knox.edu

Artificial Intelligence (AI) tools may be used in certain aspects of the candidate review process for this position; however, all employment decisions will be made by a human.