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Parts Associate in Pompano Beach, Florida at GREAT SOUTHERN EQUIPMENT LLC

NewSalary: $18.00 - $25.00/hrJob Function: Manufacturing
GREAT SOUTHERN EQUIPMENT LLC
Pompano Beach, Florida, 33069, United States
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Job Description

Description:
  • Responsible for all aspects of parts procurement, vendor relations, and customer service for heavy construction applications.
  • Manage all aspects of parts receiving, stocking, picking, packing, shipping, and selling.
  • Process parts orders for customers and the service department, ensuring accuracy and timeliness.
  • Read and interpret parts diagrams and breakdowns using electronic parts catalogs.
  • Track and manage open orders and backorders; communicate status and tracking updates to customers and internal departments.
  • Process and track all parts returns, including all core returns, and ensure credits are received.
  • Verify parts pricing, quantities, and condition upon receipt.
  • All purchasing, receiving, and tracking of parts, including pulling invoices and working with office support on verifying and proper coding of invoices.
  • Invoice parts sales, shipping, and handling charges accurately.
  • Maintain proper parts stocking levels and assist with inventory rotation to reduce surplus or obsolete inventory.
  • Upsell related or recommended parts based on product knowledge and customer needs.
  • Ship and receive parts using various logistics providers (e.g., UPS, FedEx, freight carriers).
  • Maintain a clean, organized, and safe parts storage and warehouse environment.
  • Demonstrate professionalism, teamwork, and pride in customer service at all times.
  • Perform other duties as assigned by management.
Requirements:
  • Strong attention to detail and organizational skills.
  • Excellent customer service, communication, and phone etiquette.
  • Ability to multitask effectively in a fast-paced environment with walk-in customers and multiple phone calls.
  • Basic computer skills and the ability to learn parts and inventory systems.
  • The position of Parts Counter Associate is classified as a safety-sensitive position.
  • Operation of a forklift and pump dolly (training provided if needed).
  • Use of electronic parts catalogs and inventory systems.
  • Ability to lift up to 50 lbs independently; team lifting encouraged for items over 50 lbs.
  • Ability to climb stairs and ladders to access shelving.
  • Ability to stand, walk, bend, and reach throughout the workday.
  • Valid driver’s license and ability to meet General Liability driving requirements when operating a company vehicle.

Job Location

Pompano Beach, Florida, 33069, United States

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