Parts Counter Representative - Keys Auto Center at Keys Auto Center – Key West, Florida

Parts Counter Representative - Keys Auto Center

US-FL-Key West

Job ID: 2025-2060
Type: Full-Time
# of Openings: 2
Category: Customer Service/Support
Keys Auto Center

Overview

Our Keys Auto Center is looking for a Parts Counter Representative to join the team!

The Parts Counter Representative’s key responsibility is to generate revenue by selling parts to all customers through various means such as over the counter, through the service department or on the phone.

Eligible Benefits include:

• Medical, Dental, Vision Insurance
• Life and Accident insurance (100% employer paid premium)
• Long-term disability income protection (100% employer paid premium)
• Optional Short-term disability
• Optional life insurance buy-up, spousal and child coverages
• Paid Time Off
• Supplemental insurance
• 401K retirement plan with employer contributions
• Legal/credit protection services

Responsibilities

• Assists wholesale and retail customers in selecting required parts in a friendly, professional, and efficient manner.
• Answers phone calls, providing price quotes and other information.
• Pulls and fills orders from stock.
• Pulls orders for delivery to service, making sure all parts are tagged with customer names and job number.
• Makes sure all internal requests for parts are billed on service repair order.
• Issues and tracks requested shop tools to technicians.
• Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts.
• Sets up orders for daily shipment, delivery, or pick-up.
• Participates with the parts manager in maintaining a lost sales tracking program.
• Maintains professional appearance.

Qualifications

• Strong automotive knowledge.
• Comfortable with ambiguity in a dynamic, changing environment.
• Unwavering commitment to ethical business practices.
• Understands, keeps abreast of, and complies with federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA & Right-To-Know, etc.