Onsite Housing Manager in Eugene, Oregon at SPONSORS, INC

FLSA Classification: Non-Exempt

Starting rate: $19.45-$21.04 per hour

8 and a half hours weekly plus lodging in a single housing unit onsite

Sponsors Purpose:

Sponsors seeks to improve outcomes and opportunities for individuals with conviction histories and to assist individuals released from incarceration in their successful reintegration into our community. Sponsors is nationally recognized as a model utilizing best practices in reentry services.

Sponsors Values:

Empowerment: We support each individual in making their own choices to lead their best life.

Dignity: We respect and believe in the goodness of every person.

Community: We are stronger when everyone is able to fully participate and contribute.

Position Supervision:

This position reports to the Long-Term Housing Manager

This position does not have supervisory responsibilities

Job Description:

The Onsite Manager is responsible for basic operations and maintenance of a drug and alcohol-free housing facility in Eugene, Oregon, for individuals with conviction histories. The onsite manager lives in a private unit within the home or complex with a shared kitchen and living spaces. The position ensures the property and grounds are well maintained, upholds positive relations with neighboring community members, and works in collaboration with the Long-Term Housing Manager to support residents in maintaining a peaceful living environment while adhering to the terms of the lease agreement.

Job Responsibilities:

Oversee daily operations and upkeep of the assigned property

• Conduct daily walk-throughs of the grounds to ensure basic upkeep and identify areas in need of routine maintenance and repair.
• Monitor common areas to ensure the safety, security, and cleanliness of the property.
• Identify and promptly notify the Long-Term Housing Manager in writing regarding items in need of repair or replacement.
• Create an equitable chore system through which each resident contributes to cleaning and maintain common spaces. Ensure each resident understands and follows through with responsibilities as assigned.
• Oversee and manage basic landscape and grounds maintenance.
• Respond to occasional emergency after-hours and weekend requests.

Support Property Management functions

• Maintain frequent and consistent communication regarding tenant issues, lease violations, upcoming vacancies, unit turn schedules, and other property management issues with the Long-Term Housing Manager and other relevant staff.
• Document any resident concerns and communicate them in writing to Long-Term Housing Manager within 48 hours.
• Coordinate with the Long-Term Housing Manager to schedule and conduct routine unit inspections and move in/move out inspections.
• Collaborate with the Long-Term Housing Manager to serve notices to tenants as needed.
• Assist with issuing and collecting keys at move in/move out.
• Communicate with the Long-Term Housing Manager to recommend (and conduct when appropriate) periodic drug screenings.

Coordinate Tenant Relations

• Establish rapport with each resident while maintaining respectful professional boundaries at all times.
• Empower residents to successfully navigate conflicts with housemates through coaching and role modeling.
• Support participants in establishing a shared purchasing system for household supplies that helps residents gain skills that support self-sufficiency and collaboration.
• Respond to resident questions and concerns in a timely manner via phone, email, and/or in person.
• Provide new resident orientation at move-in, including acquainting new residents with community rules, basic neighborhood information, and emergency procedures.
• Refer residents to other resources within Sponsors, (e.g., Reentry Resource Center) as appropriate.

Skills and Knowledge

• Basic understanding of routine maintenance and operations relevant to a small apartment community.
• Motivation to work independently without direct supervision and to effectively prioritize a variety of tasks on a timeline.
• Ability and willingness to ask questions and seek clarification when uncertain about a task or directive.
• Ability to communicate clearly and effectively with a diverse community of tenants, neighbors, and colleagues.
• Demonstrated ability to exercise discretion and uphold clear professional boundaries.
• Knowledge of and/or ability to learn and apply de-escalation techniques and constructive methods to resolve conflict.
• Proficient with basic computer skills that include use of email and word processing.

Education and Experience:

• Experience working with individuals from marginalized populations, ideally those who have lived experience with the criminal justice system.
• 1 year of experience in a leadership, supervisory, or coordinator role (Preferred).
• Understanding of Sponsors programs, services, and values strongly preferred.
• Basic knowledge of landlord-tenant law preferred.
• Access to reliable transportation preferred.

The onsite manager must respect and abide by the tenets of drug and alcohol-free housing. Due to limited parking, the On-Site Housing Manager will receive a reserved parking space.

Note: Sponsors participants currently receiving direct benefits or actively participating in Sponsors programs may need to modify participation if selected for this position.

Work Environment:

• This is a live-in position.
• At times, works alongside colleagues, program participants, and a supervisor on tenant issues or maintenance projects.
• Some work will be performed outdoors.

Physical Demands:

• Walking up and down stairs.
• Ability to carry up to 25 lbs. up and down stairs
• Ability to work in a variety of weather conditions outdoors.
• Bending, kneeling, lifting, and carrying heavy objects.

Note: Sponsors values experiences and diversity in all forms. We encourage individuals with related experience who may not exactly fit the qualifications described above. Traditionally, individuals of some protected classes are less likely to apply for jobs because they do not feel they fit the qualifications exactly. If you feel you have special qualifications that we should consider, please do not hesitate to include how your experiences fit with our mission and the duties of this position.

Post-conviction Supervision Status

Any successful candidate for this position who is on parole or probation must have completed at least 6 months of supervision without violation. Candidates who have been participants in the Sponsors Transitions program must have successfully completed the program and have at least three (3) months without a parole or probation violation since exiting. A letter of support will be requested for candidates under supervision to confirm eligibility. Candidates must not be in a diversion program (e.g. SB416, Treatment Court, DUII Diversion, Restorative Justice).