Insurance Specialist / Patient Coordinator in Brighton, Michigan at Straine Dental Management LLC

Brighton Family Dentistry is seeking an experienced, dependable Insurance Specialist / Patient Coordinator to join our team. This is a full-time opportunity for someone with a strong background in dental insurance billing who is comfortable managing insurance and patient accounts in a busy dental office.

Schedule
Full-Time, Monday–Friday

Key Responsibilities
Manage dental insurance billing and related account activity
Post insurance payments and checks accurately into the practice management system
Monitor and follow up on outstanding insurance claims and aging reports
Monitor patient aging and outstanding patient balances
Prepare and manage patient statements
Verify patient insurance eligibility and benefits
Maintain accurate insurance and patient account information
Follow up on unpaid or delayed insurance claims
Assist with patient coordination and front-office responsibilities as needed
Communicate professionally with patients, insurance carriers, and members of the dental team

Required Qualifications
Minimum of 3 years of dental insurance billing experience
Strong knowledge of dental insurance billing, claims, payments, and account follow-up
Experience working with insurance aging and patient aging
Experience with insurance verification
Strong attention to detail and accuracy
Excellent organizational and communication skills
Ability to independently manage insurance-related responsibilities and follow through on outstanding accounts
Preferred Qualifications
Experience with Dentrix
Previous medical billing experience
Broader dental front-office or patient coordination experience

Benefits
Medical and Vision Insurance
401k Matching
Short-term and Long-term Disability
PTO and Sick-time
Ideal Candidate
The ideal candidate is an experienced dental insurance professional who understands the complete insurance billing cycle and can confidently manage claims, payments, aging accounts, statements, and insurance verification. We are looking for someone who is organized, detail-oriented, dependable, and comfortable working closely with both patients and the dental team.