Pet Care Team Member in Durham, North Carolina at Digs Dog Care

About GoDog - Digs Dog Care

Digs is a premium dog care company offering DayPlay, Overnight Stays, Grooming, and Training across multiple locations nationwide. We're built on a simple belief: every pup deserves to feel safe, loved, and at home — and every team member plays a real role in making that happen. Our shared ownership program means employees don't just work here, they have a stake in it.

About the role

• The Pet Care Attendant is responsible for the care and safety of the dogs on campus, and for delivering services as selected by pet parents. This role requires a love of dogs, patience, a strong work ethic, and a commitment to upholding company policies and procedures. Pay is hourly and will be based on experience.

We are currently looking for full time, part time, and/or seasonal.

Responsibilities

• Supervise and engage with dogs in our Daycare and Boarding facility, ensuring their physical and emotional well-being.
• Monitor playgroups to ensure safe and positive interactions among dogs, intervening when necessary to prevent any aggressive or unsafe behavior.
• Water, feed, and clean up after dogs, following specific dietary instructions and maintaining a clean and hygienic environment.
• Maintain cleanliness and hygiene throughout the facility, including lobby, common spaces, and storage areas.
• Ensure accurate usage of our Goose software for seamless communication between departments and accurate data management.
• Follow all health and safety protocols, including disinfecting play yards, and holding areas, and maintaining a safe environment.
• Collaborate with the team to maintain a positive and professional work environment, promoting teamwork and effective communication.
• Other duties as required

Qualifications

• Knowledge of dog behavior, body language, and basic care requirements, or a strong desire to learn
• Ability to handle dogs of various sizes, temperaments, and energy levels with patience and confidence.
• Strong attention to detail and ability to prioritize tasks in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to interact professionally and compassionately with pet owners and team members.
• Physical stamina and ability to stand, walk, and lift heavy objects (up to 50 lbs) throughout the workday.
• Flexibility to work varying shifts, including weekends and holidays, as our facility operates during extended hours.
• Previous experience working with dogs in a professional setting is preferred.

What We Offer

At Digs, we take care of our pack. Dental and vision benefits kick in shortly after your start date, and at 90 days you're eligible for a 401(k) with up to 4% company match. At 6 months, medical benefits become available to full-time teammates, and after one year you can join our DigIn Shared Ownership Program — because we believe the people who build Digs should share in its success. Many locations also offer teammates discounted DayPlay as a little extra perk.