Junior Retail Construction & Facilities Project Manager in West Hollywood, California at Princess Polly Online Pty Ltd

Princess Polly is the global fashion brand at the forefront of trend-driven, lower impact and accessible apparel. Established as an online force in the Australian retail scene in 2010, Princess Polly quickly became the clothing brand found in every influencer haul, viral TikTok, Instagram OOTD and celeb street looks. Now, one of the fastest-growing online women's fashion brands in the USA, Princess Polly has been delivering the best online shopping experience to customers worldwide for over 10 years.

As a part of A.K.A Brands; we are a global player with offices located in Los Angeles and Australia’s Gold Coast. With big plans ahead, we're always on the hunt for new talent to join our global team.

We are growing our team and are seeking talented individuals like YOU to join the Polly team. Think you can help us in our journey of becoming the best online shopping destination like...ever? If you're a motivated team player that's obsessed with all-things fashion and pop culture, we'd love to hear from you.

Role Purpose

The Junior Retail Construction & Facilities Project Manager supports the delivery of new and evolving retail environments and helps keep Princess Polly stores safe, functional, and customer-ready. Reporting to the Director of Retail Construction, this role coordinates assigned project activities from kickoff through turnover, maintains project documentation and reporting, and supports consistent facilities practices across the growing retail fleet.

Organisational Contribution & Influence

This role supports collaboration across Retail Development and the broader business, working closely with Real Estate, Store Design, Finance, Retail Operations, Visual Merchandising, store leaders, and external project partners. By keeping information organized, following up on actions, and escalating risks promptly, the role helps projects and facilities work progress in line with brand standards, operational needs, budget expectations, and delivery timelines.

Key Responsibilities

1. Component 1 -Retail Construction & Development

• Support retail construction projects from kickoff through store turnover, including new store openings, remodels, relocations, refreshes, and capital improvements.
• Maintain project schedules, trackers, budgets, scopes, risk logs, and action items under the guidance of the Director of Retail Construction.
• Coordinate day-to-day communication, meetings, documentation, and follow-up with architects, engineers, general contractors, landlords, consultants, and vendors.
• Partner with internal teams to gather requirements, communicate updates, and help projects stay aligned with Princess Polly brand and operational standards.
• Conduct site visits to document progress, workmanship, quality, safety, and compliance; promptly escalate issues for direction and resolution.
• Coordinate project closeout activities, including punch lists, turnover documents, warranty information, and handoff to Store Operations.
• Maintain construction templates, records, and reporting tools, and recommend practical process improvements based on project learnings.

1. Component 2 -Facilities Program Development & Management

• Support the rollout and day-to-day administration of preventative maintenance activities across an assigned portfolio of retail stores.
• Coordinate routine repair requests, preventative maintenance visits, vendor access, work-order updates, and urgent facilities needs in accordance with established procedures.
• Maintain clear resources and instructions for store leaders and help answer questions regarding repair requests, vendor visits, and escalation processes.
• Assist with emergency facilities issues by gathering information, contacting approved vendors, tracking progress, and escalating decisions to the appropriate leader.
• Track recurring maintenance issues, service history, and open work orders; summarize trends and recommend follow-up actions.

1. Component 3 - Vendor & Financial Management

• Support vendor sourcing and onboarding by gathering quotes, maintaining vendor information, and coordinating required documentation.
• Track construction and maintenance budgets, purchase commitments, invoices, forecasts, and supporting documentation; flag discrepancies or risks for review.
• Monitor vendor response times, service quality, costs, and open actions against established expectations, and escalate performance concerns.
• Maintain organized project and facilities records to support accurate reporting, reconciliation, and decision-making.

Skills & Experience

• 2-3 years of experience in project coordination, construction, facilities management, retail development, or a related environment.
• Exposure to commercial or retail construction projects, facilities operations, or multi-site environments preferred.
• Working knowledge of project schedules, budgets, documentation, work orders, and vendor coordination.
• Strong organization, follow-through, communication, and problem-solving skills, with close attention to detail.
• Ability to manage multiple priorities, meet deadlines, and escalate issues appropriately in a fast-moving environment.
• Comfort working with cross-functional partners, store teams, contractors, and service vendors.
• Proficiency with Microsoft Office, Google Workspace, and project management or work-order software.
• Willingness and ability to travel regularly in support of construction projects and retail locations.

Qualities & Attributes

• Proactive and solutions-oriented, with sound judgment and a willingness to learn.
• Highly organized and detail-oriented, with consistent follow-through on tasks and commitments.
• Collaborative and relationship-focused, with clear and professional communication skills.
• Hands-on, adaptable, and comfortable working in stores, construction sites, and evolving environments.
• Committed to quality, safety, cost awareness, and delivering exceptional retail experiences.

Key Collaboration Points

• Partner with the Director of Retail Construction on project priorities, risks, budgets, and portfolio planning.
• Maintain regular project checkpoints with Real Estate, Store Design, Finance, Retail Operations, Visual Merchandising, and external consultants.
• Coordinate with store leaders and Retail Operations on maintenance priorities, urgent issues, training, and store readiness.
• Lead recurring vendor and contractor reviews to monitor performance, resolve issues, and drive continuous improvement.

Compensation Range

• $75K–$85K

We offer a package that can only be described as best in class within the retail space today!

• Flexible working arrangements (Hybrid schedule of 2 days per week in office)
• Amazing Employee Discount Program (40%)
• Company Sponsored Medical (HMO & PPO Options), Dental, & Vision Plans
• Company Paid Life, Short Term Disability, Long Term Disability, & Employee Assistance Plans
• 401(k) Program (100% Match Up to 5% of Pay)
• Individual & Team Based Leadership Development Programs
• Positive Company Culture that Celebrates both Personal & Company Milestones
• 15 Vacation Days + 10 Sick Days + 10 Holidays
• Strong commitment to Diversity, Inclusion & Belonging strategy including leader training emphasizing inclusion to make team members feel seen, heard, represented, and supported as well as employee opportunity to join the Diversity and Inclusion Committee.

Aside from the amazing array of tangible benefits and perks, Princess Polly offers you the chance to make an impact on a fast growing, global business. You have the opportunity to pursue your passion and plan your own future as part of our team!

Princess Polly is an Equal Opportunity Employer (EOE) We're committed to a diverse and inclusive workplace and encourage applicants from all walks of life. Come join us, different makes us better.

What are you waiting for? Come experience something different and amazing in the online fashion space!

#PrincessPolly #PursueYourPassion #PrincessPollyCareers