Health Unit Coordinator in Phoenix, Arizona at Valleywise Health System
Job Description
Health Unit Coordinator (HUC)
We are looking for a highly organized, personable Health Unit Coordinator to serve as the critical communications heartbeat of our patient care floor.
As a Health Unit Coordinator (HUC), you are the central anchor of the unit. You won’t just manage administrative tasks—you are the vital link connecting physicians, nursing staff, ancillary departments, patients, and visiting families. In this high-visibility role, you serve as the face of the unit, creating a welcoming, professional first impression while keeping complex back-end operations running seamlessly.
If you are an administrative professional who thrives in dynamic environments, values deep organizational mission, and loves helping people, this role is your perfect fit.
Your Impact
- Be the Strategic Liaison: Serve as the ultimate hub of communication on the floor, perfectly balancing the needs of medical staff, patients, departments, and visitors.
- Master the Unit's Operations: Own essential administrative functions—including data entry, meticulous filing, phone management, supply procurement, and special organizational projects.
- Support Clinical Workflows: Directly impact patient care delivery by proactively tracking medical consults, processing stat orders, managing supplies, and charting patient movement through the health system.
- Champion Our Values: Embody the organization’s mission and behavioral standards every day, ensuring that compliance, empathy, and professionalism guide every interaction.
What You Bring
- Exceptional Communication Skills: A natural ability to manage multiple lines of communication clearly, calmly, and professionally under pressure.
- Administrative Agility: Strong typing, software proficiency, and organizational skills with an eye for detail.
- A Customer-Service Mindset: A warm, empathetic demeanor that brings comfort to patients and visitors alike.
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Prefers a high school diploma or GED.
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Requires completing an approved health unit coordinator/secretary program or one (1) year of related work experience, preferably in a healthcare setting.
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Must complete Valleywise Health computer classes.
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NAHUC certification is preferred.
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Must have a working knowledge of medical terminology and be proficient in computer programs such as Microsoft Office.
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Must have the ability to work with culturally diverse people.
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Requires excellent communication and time management skills.
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Knowledge of electronic medical records is helpful for the role.
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Requires the ability to read, write and speak effectively in English.
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Bilingual is preferred.
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