Director of Nursing in South Bend, Indiana at OPS Living Services LLC

The Director of Nursing serves as the clinical and wellness leader within the community.

This role is responsible for ensuring residents receive safe, high-quality care while leading the nursing team, maintaining regulatory compliance, overseeing resident assessments and care planning, and fostering a culture of compassion, accountability, and clinical excellence.

The Director of Nursing partners closely with the Executive Director and leadership team to support resident wellbeing, team development, family satisfaction, survey readiness, and overall community success.

This is not simply a nursing position.

This is a leadership role for someone who is passionate about caring for seniors, developing people, solving problems, and creating systems that support exceptional resident outcomes.

At OPS Living, our mission is simple:

We care deeply for our team, our clients, and our community.

We provide safe, affordable, and loving communities where seniors can thrive. Every team member contributes to creating an environment where residents feel respected, valued, and at home.

Our core values guide how we work every day:

We follow through on our commitments and provide dependable support to residents and teammates.

We solve problems together and support one another across departments.

We recognize effort, progress, and accomplishments.

We bring positivity, gratitude, and purpose to our work.

• Oversee all resident care services and wellness programs within the community.
• Ensure residents receive individualized care that supports dignity, independence, and quality of life.
• Complete resident assessments, evaluations, and level-of-care determinations.
• Develop, implement, and maintain resident service plans.
• Monitor resident condition changes and coordinate appropriate interventions.
• Collaborate with physicians, pharmacies, home health providers, hospice agencies, and other healthcare partners.
• Ensure resident records and clinical documentation are accurate, complete, and compliant.

• Recruit, train, coach, and develop nursing team members including LPNs, QMAs, CNAs, and caregivers.
• Establish clear expectations and accountability for performance.
• Conduct ongoing education and competency training.
• Create staffing plans that support resident needs and operational goals.
• Conduct performance evaluations and corrective action when necessary.
• Foster a culture of teamwork, professionalism, and resident-centered care.
• Serve as a clinical resource and mentor for team members.

• Maintain compliance with all state, federal, and company regulations.
• Ensure ongoing survey readiness and successful regulatory outcomes.
• Monitor infection control, medication management, resident rights, and clinical practices.
• Conduct routine audits of resident records, medication administration, and clinical systems.
• Investigate and address incidents, concerns, and quality improvement opportunities.
• Maintain all required clinical documentation and reporting.
• Proactively identify risks and implement corrective action plans.

• Oversee medication administration systems and pharmacy partnerships.
• Complete medication pass observations and documentation audits.
• Monitor medication safety, accuracy, and compliance.
• Ensure physician orders are implemented appropriately.
• Support resident wellness initiatives and preventative care programs.
• Coordinate healthcare services to support positive resident outcomes.

• Build trusting relationships with residents and families.
• Communicate resident care updates professionally and compassionately.
• Educate residents and families regarding care needs, services, and available resources.
• Address concerns promptly and work toward positive resolutions.
• Support an environment where residents feel respected, safe, and cared for.

• Partner with the Executive Director and leadership team to support community goals.
• Participate in occupancy and move-in assessments.
• Assist with budget management, labor planning, and supply oversight.
• Monitor department performance metrics and quality indicators.
• Support community marketing efforts and prospective resident assessments.
• Ensure nursing operations align with the overall mission and culture of OPS Living.

Successful candidates will demonstrate:

• Strong ownership and accountability
• Compassion balanced with clinical excellence
• Exceptional organization and follow-through
• Calm decision-making under pressure
• Strong coaching and leadership abilities
• Problem-solving and critical-thinking skills
• Professional communication with families and healthcare partners
• Commitment to resident dignity and quality care
• Ability to build trust and develop others
• Desire to improve systems rather than simply maintain them

Success in this role includes:

• High-quality resident care and wellness outcomes
• Strong regulatory compliance and survey readiness
• Accurate and timely clinical documentation
• Stable staffing and nursing team retention
• Effective medication management systems
• Positive resident and family satisfaction
• Strong relationships with healthcare partners
• Timely completion of assessments and care plans
• Effective team development and accountability
• Consistent support of community census growth and resident transitions

You will be measured by resident outcomes, compliance, team performance, communication, leadership effectiveness, and overall department stability.

At OPS Living, you will have the opportunity to:

• Make a meaningful impact in residents' lives every day
• Lead a team dedicated to compassionate care
• Help shape the clinical culture of the community
• Grow professionally within a growing organization
• Be part of a mission-driven leadership team
• Help create environments where seniors can thrive

This role matters.

The quality of care, safety, and wellbeing of our residents depends on the leadership, systems, and culture created by the Director of Nursing.

If you are a clinical leader who values compassion, accountability, teamwork, and excellence—and you want to make a meaningful difference in the lives of seniors every day—we encourage you to apply.

• Current Indiana RN or LPN license in good standing.
• Minimum of two years of experience working with seniors or within healthcare services.
• Previous supervisory or leadership experience.
• Working knowledge of Indiana assisted living regulations and resident care requirements.
• Strong clinical assessment and care planning skills.
• Strong communication and interpersonal abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with electronic health records and basic computer applications.

Preferred Qualifications

• Experience in assisted living, senior living, long-term care, or residential care settings.
• Experience managing clinical teams and staffing schedules.
• Experience with survey preparation and regulatory compliance.
• Budgeting and departmental management experience.
• CPR and First Aid Certification.