OSS Telemetry Observability Engineer in Santa Clara, California at E-Space

NewSalary: $160000 - $200000Job Function: Engineering
E-Space
Santa Clara, California, 95050, United States
Posted on
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Job Description

OSS Telemetry Observability Engineer

Ready to make connectivity from space universally accessible, secure and actionable? Then youve come to the right place!

E-Space is bridging Earth and space to enable hyper-scaled deployments of Internet of Things (IoT) solutions and services. We are building a highly-advanced low Earth orbit (LEO) space system that will fundamentally change the design, economics, manufacturing and service delivery associated with traditional satellite and terrestrial IoT systems.

Were intentional, were unapologetically curious and were 100% committed to innovate space-based communications and deliver actionable intelligence that will expand global economies, protect space and our planet and enhance our overall quality of life.

We are hiring an OSS Telemetry Engineer to make the health and performance of our distributed mobile network systems visible and actionable.

This is a hands-on engineering role for someone who owns operational visibility from telemetry collection through dashboards, alerts, and verified service recovery. You will work with NOC engineers and cross-functional teams, act with urgency when service is at risk, and stay engaged until issues are resolved.

Your mission
Build dependable observability that helps teams detect problems early, understand their impact, and restore service quickly. Translate mobile network behavior into useful KPIs, dashboards, and alerts. Make ownership and escalation clear, and verify that recovery actions restore the required service performance.
What you will own

  • Observability delivery. Design and implement observability strategies across distributed systems and microservices, informed by a strong understanding of 5G mobile networks.

  • Monitoring platforms. Deploy and maintain Prometheus, Kibana, the ELK Stack, and Grafana. Keep monitoring capabilities dependable and useful to operations.

  • Actionable alerting. Develop automated alerts with AI-powered anomaly detection. Connect alerts to the evidence and escalation paths teams need to investigate issues.

  • Dashboards and service recovery. Build and maintain real-time dashboards, alerts, and visualizations. Create on-demand views to investigate specific metrics and validate service restoration after failures.

  • Tracing and logs. Implement distributed tracing and log aggregation so teams can follow faults across services and identify their causes.

  • Network performance metrics. Develop KPIs and other measures that track key aspects of mobile network performance and support operational decisions.

  • Incident support and escalation. Support NOC engineers in analyzing and resolving issues. Troubleshoot, document findings, assess the correct escalation team, and follow through on resolution and recovery validation.

  • Operational knowledge. Develop training material for KPIs and dashboards. Explain how to interpret telemetry and use it to investigate problems.

What you bring

  • Expertise in monitoring tools (Prometheus, Kibana, Grafana, ELK Stack)

  • Strong knowledge of distributed systems and microservices architecture, and a good understanding of 5G mobile networks

  • Basic Python / Linux / Bash knowledge

  • Experience with cloud platforms (AWS, GCP, Azure)

  • Understanding of SLO/SLI/SLA concepts

  • Excellent written and verbal communication and interpersonal skills, with proficiency in written and spoken English.

Preferred experience

  • Experience with 3GPP NTN core adaptations in Releases 17 and 18, including satellite access node (SAN) architecture, timer and window parameter adaptation for high-latency links, or UPF placement in non-terrestrial topologies.

  • Experience in a startup or fast-paced R&D environment where architectural decisions move at product speed.

  • Passion, deep knowledge, and direct experience in LEO satellite component development, design, and in-orbit activities.

What success looks like
NOC engineers can see service health, identify performance gaps, and follow clear escalation paths. Dashboards and alerts provide useful evidence, and recovery is confirmed through the right metrics. Monitoring changes are completed and validated, training helps teams act independently, and operational issues lead to improvements in visibility.

This is a full time, exempt position, based out of our Santa Clara, CA or Arlingtion, TX locations. The target base pay for this position in Santa Clara, California is $160,000 - $200,000 annually. The total compensation package will be determined by various factors such as your relevant job-related knowledge, skills, and experience and location.

We are redefining how satellites are designed, manufactured and used—so we’re looking for candidates with passion, deep knowledge and direct experience on LEO satellite component development, design and in-orbit activities. If that’s your experience – then we’ll be immediately wow-ed.

E-Space is not currently able to provide employment sponsorship for candidates who do not hold work authorization for the location of this role.


Why E-Space is right for you:

As a member of our team, you will play a crucial role in driving our success. Our team members have a strong sense of dedication and responsibility; this includes a strong commitment to our mission to create an entirely new suite of global capabilities to improve lives, business efficiencies and build a smarter planet. This means that there will be times when extra hours, including nights and weekends, may be needed to meet critical deadlines and mission goals. In return, we offer a dynamic work environment with opportunities for professional growth and development and the chance to make a meaningful impact in a high-growth industry.

We want you to make the most of your journey at E-Space. Thats why we support and invest in the physical, emotional and financial well-being of our team members and their families. Some of what you can expect when working at E-Space:

An opportunity to really make a difference
Sustainability at our core
Fair and honest workplace
Innovative thinking is encouraged
Competitive salaries
Continuous learning and development
Health and wellness care options
Financial solutions for the future
Optional legal services (US only)
Paid holidays
Paid time off


$160,000 - $200,000 a year

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Job Location

Santa Clara, California, 95050, United States

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