Brand Ambassador I at FOCUS GROUP SERVICES LLC – MacDill AFB, Florida

Job Descriptions:

Summary of Job Scope and Expectations:

The Brand Ambassador is responsible for providing quality service to Guests, with accountability for:

• Ensuring Workability, Intensity & Integrity
• Performing Front of House (FOH) responsibilities as directed by Shift Leader
• Greeting Guests, serving food, and handling payment at the cash register
• Maintaining the cleanliness and appearance of the store

Essential Functions:

The essential functions in this job description are not all-inclusive of this job’s duties and

responsibilities. Reliable and dependable attendance is required.

Job Requirements:

Education and Experience:

• Some high school
• Prefer some Operations experience

Food Safety:

Knowledge, Skills and Abilities:

• Embody Focus’s Mission, Values, Culture, and Environment
• Basic understanding of all Operations practices and concepts, including store opening and closing
• Knowledge of cash handling policy and procedures
• Knowledge of steam table operations, serving protocols, and menu
• Ability to consistently apply Focus Group cash handling policy and procedures
• Ability to perform all FOH duties
• Ability to learn basic cooking (chow mein and rice)
• Understanding of work and food safety and application of the work and food safety checklists
• Understanding of proper procedures for handling cleaning chemicals
• Be a Team Builder by being a Trusted Leader
• Be a champion in Community Outreach
• Ability to embrace change and continuous learning

Competencies:

The following are Focus Mindset and Leadership Behaviors for Operations Associates (Core People Development Competencies indicated in bold):

• Self Knowledge
• Customer Focus
• Interpersonal Savvy
• Drive for Results
• Career Ambition
• Integrity and Trust

Success Measures:

• Contribute to building and sustaining the Focus Mission and Culture
• Perform assigned responsibilities according to standard Operations practice
• Consistently earn positive feedback from store Associates and Operations Leader