Co-living Coordinator in Washington, District of Columbia at Flock DC

About Nest DC

Core Values, Nest DC: Every Nester is committed to delivering the standard of excellence we promise our clients, our tenants, our colleagues and our community. We go the extra mile … every single time. We use common sense, the principles of customer service and exceptional values when we do our work. We are a justice driven company, investing in people and place.

Maintenance Coordination

• Respond to maintenance requests and manage ticketing system
• Provide basic troubleshooting to address issues promptly
• Schedule and oversee vendor visits for maintenance and repairs
• Monitor vendor performance to ensure high-quality service
• Order parts and supplies as needed
• Collect and track invoices for completed work and coordinate with accounts for timely payment

Resident Relations & Admin Support

• Respond to resident emails and phone calls professionally and promptly
• Assist residents with inquiries, requests, and issue resolution
• Coordinate with vendor contacts for repairs, maintenance, and related needs
• Maintain effective communication with the property management team via Slack
• Perform basic departmental administrative tasks as needed

On-Site Property Tasks

• Visit properties within the DC area for tasks and assistance as necessary
• Conduct on-site duties such as picking up/dropping off items, meeting with vendors, assisting residents
• Conduct property inspections as needed
• Complete basic work orders such as changing fridge filters, air filters, replacing batteries in smoke detectors, access issues, etc.

Model Nest DC Mission + Core Values

• Be a team player
• Commit to doing the best and being the best
• Work with the Nest DC Core Values and Mission in mind
• Play a key role in positioning Nest DC as THE BEST management company locally and globally
• Support the team in managing emergency situations or urgent issues
• Have fun!

• Adaptability and calm under pressure
• Strong communication skills, both written and verbal
• Ability to multitask and manage priorities effectively
• Comfortable with basic troubleshooting and coordinating with vendors
• Ability to work independently and respond flexibly to on-site needs