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Dental Office Manager at MyOrthodontist – Rocky Mount, North Carolina

MyOrthodontist
Rocky Mount, North Carolina, 27804, United States
Posted on
Salary:$50000 - $60000

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About This Position

Dental Office ManagerPosition SummaryThe Office Manager is responsible for managing the business functions of a dental/orthodontic practice by collaborating with the corporate office. An understanding of all business functions within a dental practice and strong customer service skills are needed to succeed in the Office Manager role.
Essential Duties and Responsibilities
  • Plan and manage business operations to ensure excellent patient support services.
  • Complete and analyze daily, weekly, monthly, quarterly, and yearly financial reports for the office.
  • Run and analyze management reports.
  • Train, develop and manage staff to meet performance standards.
  • Assist in employee hiring, performance evaluation, promotion, termination, and retention activities.
  • Review and approve timecards and PTO for staff.
  • Adhere to all HIPAA and OSHA regulations.
  • Ensure that patient data and records are stored securely and in compliance with privacy and security regulations.
  • Maintain the appearance and functionality of the dental office.
  • Support marketing initiatives and provide input to adapt to office location and patient demographics.
  • Respond to patient queries and resolve issues to ensure patient satisfaction.
  • Ensure adherence to company policies and procedures.
Minimum Qualifications (Knowledge, Skills, and Abilities)
Associates or Bachelor's Degree Required
Minimum of 2 years of management experience (in dental/ortho setting preferred)
Interpersonal Skills: Good interpersonal skills to develop an effective relationship with patients, parents, doctors, staff members.
Writing and communication skills:
  • Effective interaction with others in spoken and written English
  • Accurately transfer gathered data into a patient record
  • Ability to read and understand technical and professional materials
  • Ability to demonstrate sensitivity, confidentially and respect when speaking with patients, peers and staff
Intellectual and motor skills:
  • Ability to work independently
  • Ability to comprehend, reason, integrate, analyze, evaluate and problem solve
  • Ability to demonstrate critical thinking skills
Computer skills:
  • Intermediate computer knowledge

Job Location

Rocky Mount, North Carolina, 27804, United States

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