Guest Experience Manager in Lexington, Kentucky at University of Kentucky

MA

1 yr

None

Occasional standing or walking with 25 lbs. Sitting at a computer workstation for extended periods of time.

40/hrs per week: Monday-Friday, 8:00 am – 5:00pm, nights, weekends as necessary to meet deadlines, event requirements and schedules

The Guest Experience Manager at the University of Kentucky is primarily responsible for ensuring an exceptional guest experience at the Gatton Student Center, as well as several key locations across campus. This role requires an individual who is dedicated to exceeding guest expectations, prioritizing a welcoming and inclusive environment, and managing 1 regular, full-time staff member and a team of student staff. The Guest Experience Manager will coordinate training programs, provide ongoing coaching, and foster a fun and inclusive work environment that encourages authenticity and excellence in customer service.

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all - identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national check and/or drug screen.