Community Liaison - Apple Valley at Vanura Homehealth Services Inc – Rancho Cucamonga, California

This is a full-time non-exempt position.
Looking for coverage of the following areas: Apple Valley, Victorville, Hesperia, Adelanto.
Full-time, Part-time, and Per Diem Positions available
JOB SUMMARY: Responsible for establishing and maintaining positive relationships with referral sources, attending to customer inquiries, requests and concerns and finalizing contracts with managed care companies. Works closely with supervisor, internal office staff, marketing staff and other community liaisons to increase sales opportunities and promote home health services in the community. Responsible in managing existing clients and ensures the referrals sources and patients are satisfied with the company’s services.
Essential Functions:
1. Identifies trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments.
2. Forecast sales targets and ensure they are met every month.
3. Works with supervisor to ensure that prerequisites (like prequalification or getting on a vendor list) are fulfilled within a timely manner.
4. Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.
5. Focus on growing existing accounts and acquiring new clients.
6. Works with clinical staff and other internal colleagues to meet customer needs.
7. Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
8. Protects organization’s value by keeping information confidential.
9. Evaluates operational issues to determine whether Agency is competitive and staying current with the latest trends in healthcare delivery.
10. Demonstrates knowledge of, and supports, Agency mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
11. Assists in planning of any event that highlights Agency services.
12. Responsible in submitting productivity reports in assigned areas to supervisor.
13. Responsible in submitting a weekly planned and actual visit schedule of activities to the supervisor.
14. Continuously conducts collection of market assessments and provides input in the development of a sales plan.
15. Ensures maintenance of positive working relationships with current and potential referral sources.
16. Demonstrates organization, autonomy, assertiveness, flexibility and cooperation in performing job responsibilities.
17. Skills required: closing skills, motivation of sales, prospecting skills, sales planning, territory management, market knowledge, presentation skills, energy level, meeting sales goals, professionalism.
18. Ability to work independently on assigned tasks as well as accept direction on given assignments.