Resident/Crisis Response Advocate in York, Pennsylvania at YWCA York

Summary:

The Resident/Crisis Response Advocate is responsible for the operation of the YWCA York’s Emergency Shelter facility when on duty. The work involves providing support and presenting options to residents and clients in a trauma-informed manner. All YWCA York employees are expected to commit themselves to fostering a diverse, equitable, inclusive, and mission-aligned workplace culture, in support of the YWCA’s values of eliminating racism and empowering women.

Essential Duties and Responsibilities

• Work with the Director of Residential Services, Residential Coordinator/Case Manager, and/or Residential Coordinator on menu planning, food shopping when necessary, and keeping a running inventory of food and household supplies.
• Required to lift or move materials of average weight.
• Keep shelter and all bedrooms clean and ready for clients.
• Keep up with laundry and making bundles, care bags, and laundry bags.
• Keep the kitchen and bathroom stocked.
• Keep store rooms neat and clean, and donations put away.
• Maintain the confidentiality of the agency’s client materials and files.
• Other duties as required or assigned.

Qualifications

Education & Experience

Knowledge, Skills, and Abilities

YWCA York Requirements

Work Environment & Physical Demands

Compensation & Benefits