Intake Specialist/Case Aide at Diakon Lutheran Social Ministries – York, Pennsylvania

Diakon is one of the premier employers in Pennsylvania and Maryland. We are a non-profit organization which includes Diakon Child, Family, and Community Ministries and Diakon Affordable Housing. General Responsibilities:

• Responsible for assisting in the coordination of case management services for clients' educational, therapeutic, medical, and placement needs.
• Ensuring the intake process is streamlined and clear to all involved while working closely with all team members to ensure intake and discharge timelines are met.
• Assist program staff by aiding in the documentation and communication process for clients
• Primarily responsible for assisting in the daily tasks to ensure that case management services are provided to youth in a timely manner.
• Organizes and attends arranged intakes for the local site to ensure all staff, and clients are apprised of the intake process.
• Supports staff in supervising, transporting, and communicating with UC as assigned.

Education/Training: Bachelor’s degree in Human Services or related field of study from an accredited college is preferred. Experience: At least one (1) year of experience in child welfare field working with children and/or adolescents. Bilingual Spanish/English fluency, preferred. ADA: Occasionally required to stand, walk, or sit; use finger dexterity, handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl; Occasionally required to move or lift items up to 25 pounds in weight

Compensation and Benefits:
Diakon offers a competitive compensation and benefits package.

• Day 1 Benefits include medical, dental, vision, and prescription drug coverage.
• Tuition Assistance – up to $15,000 annually
• Paid Time Off
• 401(k) plan with employer match
• Voluntary short-term disability
• Long-term disability
• Life insurance
• Referral bonuses of up to $3,000.

Staff receive excellent training through a comprehensive paid general orientation including customer service training. We offer continuing training and education, provide the ability for career advancement, and host staff appreciation and special events. Diakon also maintains a discretionary emergency fund, which can be of assistance to staff members during critical times. In addition, Diakon offers a Love of Thy Neighbor Fund, which provides a per-day living expense and matches up to five PTO days for approved service or mission trips with other nonprofit organizations.

Diakon is an equal opportunity employer. EOE/M/F/VETS/Disabled