Revenue Cycle Applications Analyst at MerrimackHealth – Lawrence, Massachusetts

At Merrimack Health, we are committed to pay transparency and equity. The base salary range is $31.32 (Min) — $46.98 hourly (Max), excluding fringe benefits and potential bonuses.

Your final base salary will be determined based on your education, experience, licensure, and internal equity considerations. Offers are typically made below the top of the range to support future salary growth.

Position Summary:

As the Revenue Cycle Applications Analyst, you will be asked to support our Information Systems team and help support the applications that power the hospital’s revenue cycle operations. We are seeking an Applications Analyst with experience supporting healthcare financial systems, preferably within the Meditech environment, to partner with Patient Financial Services and Health Information Management teams to optimize workflows and improve system performance. This role focuses on applications supporting billing, coding, reimbursement, and other downstream revenue cycle processes.

This position will primarily support revenue cycle applications, with a strong preference for candidates who have experience with Meditech Expanse Revenue Cycle modules such as Abstracting, Billing, Charge Services, or related financial workflows. The analyst will work closely with Patient Financial Services, HIM, and operational leaders to support system optimization, workflow improvements, and reliable application performance.

EDUCATION AND RELATED EXPERIENCE:

Required:

• 2–3 years of experience as a Systems Analyst, Revenue Cycle Applications Analyst, or Project Lead supporting patient accounting/billing, claims, and reimbursement workflows.
• Healthcare Information Systems experience is strongly preferred, with a clear understanding of the end-to-end revenue cycle (registration/eligibility → charge capture → coding → billing → claims → denial follow-up → payment posting → A/R).
• Excellent communication and documentation skills, with proven ability to translate between front-end revenue cycle operations (Patient Access, Billing, A/R, HIM/Coding) and technical teams/vendors.
• Demonstrated ability to thrive in a fast-paced, high-volume operational environment, managing competing priorities and time-sensitive revenue-impacting issues.
• Hands-on experience working with EHR/RCM data and transactions, including HL7/charges, claim formats (837/835/271), remittance/ERA, and supporting data used for billing and reimbursement.
• Experience partnering with clearinghouses to facilitate claim submission, monitor rejections, troubleshoot edits, and ensure timely/clean claim transmission.
• Proven ability to analyze and resolve charge capture issues, including missing/duplicate charges, charging rules, charge routing, modifiers, and downstream impacts on claim generation and reimbursement.
• Working knowledge of revenue cycle regulations and standards impacting billing and collections (e.g., HIPAA transaction standards, payer requirements, Medicare/Medicaid rules, NCCI/CCI concepts as applicable).
• MEDITECH Expanse revenue cycle experience (Patient Accounting/Revenue Cycle modules) is strongly preferred; experience supporting build, testing, upgrades, and optimization is a plus.

Merrimack Health is a private, non-profit community hospital providing the Merrimack Valley & southern New Hampshire regions with patient-centered, compassionate, and quality health care for the whole family. For over 140 years, the dedicated doctors, nurses, and staff of Merrimack Health have been committed to improving the health of the people and communities we serve. We offer competitive pay, a robust benefit package, generous paid time off and free parking! We are an Equal Opportunity Employer committed to hiring a diverse workforce.

In 2022, Healthgrades ranked MH in the top 5 percent of hospitals in the country, and was awarded the top spot on Forbes’ annual list of America’s Best-In-State Employers 2020!