QA Lead in Saint Louis, Missouri at Know Ink, LLC

Individual Contributor with Team Influence | St. Louis, MO

About the Role

We're looking for a sharp, experienced QA engineer who's ready to take real ownership of quality on a product that matters. You'll be driving day-to-day testing efforts, building out automation, and mentoring junior team members who look to you for guidance. This is a hands-on role, but you're also someone who naturally elevates the people around you.

What You'll Do

Own the Testing

• Design and execute comprehensive test plans and test cases for features, releases, and hotfixes
• Perform manual and exploratory testing across web, mobile, and API platforms
• Build, maintain, and improve automated test suites and frameworks
• Lead regression, integration, performance, and smoke testing efforts
• Identify, document, and track defects through to resolution with clear communication
• Partner closely with developers and product managers on requirements and acceptance criteria

Elevate the Team

• Serve as a technical resource and day-to-day mentor for junior QA engineers
• Conduct code reviews on test automation scripts and provide constructive feedback
• Help establish and document QA standards, testing best practices, and team workflows
• Collaborate with the QA Director on test coverage strategy and release prioritization
• Contribute to QA metrics reporting and help communicate quality trends to the broader team

What You Bring

Required

• 4+ years of hands-on software QA/testing experience
• Proficiency in test automation tools such as Selenium, Cypress, or Playwright
• Experience with scripting or programming languages (Python, JavaScript, Java, or similar)
• Solid understanding of CI/CD pipelines and how testing fits within them
• Experience with API testing tools like Postman or REST Assured
• Working knowledge of Agile/Scrum methodologies
• Strong communication skills and a genuine interest in helping others grow
• Sharp debugging instincts and attention to detail

Nice to Have

• Experience with performance testing tools (JMeter, K6, LoadRunner)
• Familiarity with security testing practices
• Mobile testing experience (iOS and/or Android)
• Exposure to cloud platforms (AWS, Azure, GCP)
• Experience with Docker or containerized testing environments

What Success Looks Like

• First 90 days: You know the product, you know the team, and you're driving meaningful test coverage improvements
• First 6 months: Your automation contributions are reducing manual regression time and catching more bugs pre-release
• First year: You're a trusted technical voice on the QA team, actively shaping how quality is built into our process

Why KNOWiNK

KNOWiNK builds the technology that powers elections across the country, and quality isn't just a department here, it's a core value. You'll be joining a tight-knit team where your work directly impacts election integrity and the voter experience. We're growing fast, and this role has room to grow with us.

KNOWiNK is an equal opportunity employer.