Drug and Alcohol Testing Administrator in Louisville, Kentucky at MERCER TRANSPORTATION
Job Description
Headquartered in Louisville, KY and ranked among the top carriers in the U.S., Mercer Transportation Co., Inc. (Mercer) has earned a reputation as one of the nation's leading owner operator companies. For over forty years, Mercer has built a family on the foundation of honesty, professional freedom, and experience.
We're looking for a highly organized, detail-oriented Drug and Alcohol Testing Administrator to join our Compliance team! In this role, you'll help ensure our drivers and company remain compliant with federal drug and alcohol testing regulations while coordinating testing activities, maintaining accurate records, and administering driver safety recognition programs.
If you're someone who enjoys keeping things organized, managing multiple priorities, and working with people, this is an opportunity to make a meaningful impact on our operations and the drivers who keep Mercer moving.
What’s In It For You
- Competitive Pay
- Comprehensive Health Coverage – Mercer contributes over $7,500/year toward your health insurance
- Wellness Incentives – Qualify for our Wellness Rate and pay as little as $0/month for employee-only coverage
- Earn Extra Rewards – Receive up to $300/year in gift cards through wellness initiatives
- Generous Time Off – Paid Time Off plus company-paid holidays
- Company-Paid Protection – Life Insurance and Long-Term Disability included at no cost
- Optional Benefits – Dental, Vision, Flexible Spending Accounts, and Short-Term Disability
- Secure Your Future – 401(k) with company match
What You'll Do
Drug & Alcohol Testing Compliance
- Coordinate and administer Mercer's DOT drug and alcohol testing program in accordance with FMCSA regulations and company policies.
- Manage random testing selections, monitor completion rates, and maintain accurate testing records.
- Communicate with drivers to coordinate testing appointments at approved collection facilities throughout the U.S. and Canada.
- Monitor testing progress, prepare monthly compliance reports, and identify opportunities to maintain regulatory compliance.
- Serve as a primary contact for collection facilities, testing laboratories, and Medical Review Officers.
- Maintain accurate and confidential testing documentation, including chain-of-custody records.
Applicant, Orientation & Post-Accident Testing
- Coordinate pre-employment drug testing for approved driver applicants, including scheduling, authorizations, and follow-up.
- Work closely with Recruiting to communicate testing results and support timely driver onboarding.
- Prepare testing authorizations and maintain applicant documentation in TenStreet and FormFox.
- Coordinate post-accident testing, including locating collection facilities, communicating with drivers, and assisting with transportation arrangements when necessary.
- Collaborate with Claims and Safety to ensure timely and accurate documentation.
Regulatory Reporting & Administrative Support
- Conduct and document annual FMCSA Drug and Alcohol Clearinghouse queries.
- Maintain organized, accurate, and confidential driver compliance records.
- Prepare required regulatory reports and assist with DOT audits and documentation requests.
- Draft correspondence related to driver compliance, testing requirements, and reinstatement procedures.
- Maintain FormFox user accounts, provide basic system training, and troubleshoot issues.
- Process and code invoices related to drug and alcohol testing activities.
Driver Safety Awards & Recognition
- Administer Mercer's driver safety awards and recognition programs.
- Review driver mileage and eligibility records to determine qualification for safety awards.
- Prepare award reports, certificates, and recognition materials.
- Coordinate monetary awards and special-order recognition items, including plaques, jackets, and other merchandise.
- Track Million Mile recognition milestones and collaborate with Marketing on driver recognition initiatives.
- Maintain award inventory, process related invoices, and respond to driver inquiries.
Who You Are
We're looking for someone who takes pride in accuracy, confidentiality, and providing exceptional service while keeping important compliance processes on track.
Required Qualifications
- High school diploma or GED.
- Minimum of three years of clerical or administrative experience, including at least one year involving customer service, multi-line phone systems, or similar business responsibilities.
- Excellent organizational skills with the ability to manage multiple priorities, deadlines, and detailed records.
- Strong written and verbal communication skills with a professional, customer-focused approach.
- Ability to work independently, exercise sound judgment, and follow established procedures.
- Strong attention to detail and commitment to maintaining confidential information.
- Proficiency with computers, data entry, and standard office equipment.
- Ability to successfully complete a pre-employment computer skills assessment.
Preferred Qualifications
- Experience using compliance tracking systems, applicant management software, or electronic recordkeeping platforms.
Physical Requirements & Work Environment
This position is primarily office-based and requires:
- Ability to sit, stand, and walk for extended periods throughout the workday.
- Frequent use of computers, keyboards, phones, and standard office equipment.
- Ability to reach, bend, and handle files, documents, and office materials.
- Ability to perform the essential functions of the position, with or without reasonable accommodation.
Why Mercer?
At Mercer Transportation, we know that our success depends on the people behind the scenes who support our drivers and keep our operations running smoothly.
We value accountability, teamwork, attention to detail, and a commitment to doing things the right way. As part of our Compliance team, you'll play an important role in maintaining safety standards, supporting our drivers, and recognizing their achievements.
Ready to make a difference? Apply today and become part of the Mercer family!
Equal Employment Opportunity
Mercer Transportation Co., Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.
Monday - Friday 8am to 5pm
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