Medical Front Office in Colorado Springs, Colorado at Bright Futures Psychiatry

Bright Futures Psychiatry is expanding again and looking for passionate Medical Front Office Staff to join our team. We are a 100% PMHNP female owned practice, founded by an Air Force Veteran, and located in the beautiful Broadmoor area of Colorado Springs. Our mission is simple: remove barriers for providers so they can focus on delivering high-quality mental healthcare.

• Collaborative & Supportive Culture – Work closely with PMHNPs and therapists in a team-driven environment.
• Client-Centered Approach – We empower you to practice at the top of your licensure and prioritize excellent client care.
• Work-Life Balance – Flexible scheduling with in-office, remote, or hybrid options, depending on the role.
• Strong Leadership & Growth – Be part of a team shaping the future of psychiatric care in Colorado.

The ideal candidate will effectively manage their front office day-to-day duties in support of established policies, goals, and objectives while promoting a positive environment for staff and clients.

• Comfortable with E.H.R.
• Check’s clients in/out
• Collects co-pays/co-insurance
• Opens/closes daily batches
• Balance end of day closeout
• Updates demographics (picture, address, phone number, insurance cards)
• Uploads insurance cards to E.H.R.
• Schedules/reschedules visits
• Provides 10-minute call ahead for onsite & telehealth visits
• Prepares no-show/late cancellation letters/emails
• Manages technical difficulties
• Manges team chats
• Manages transfer calls
• Manages E.H.R. messaging
• Manages info emails
• Other duties as assigned

• High school degree, GED required
• Ability to remain calm under pressure and with competing priorities
• A working knowledge of behavioral health preferred
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Good judgment, detail-oriented, and highly organized with the ability to make timely and sound decisions.
• Maintain confidentiality at all times.
• Preferred: Basic Life Support (active AHA Provider Certification)

• Pay Rate: $17.46-$21.34 per hour (based on experience)
• Medical, Dental, & Vision Insurance (company covers a very generous portion)
• 401(k) with 5% employer match
• Paid Time Off
• Paid Organizational Holidays
• Paid Floating Holidays
• Paid Sick Leave
• Student Loan Reimbursement Program
• Continuing Education Fund
• Bonus Program

Join a team that values excellence, collaboration, and client care. If you're looking for a fulfilling career in a supportive environment, apply today! To apply, please submit your application through the job posting where you found this role or visit: https://www.brightfuturespsychiatry.com/careers