PREOPERATIVE OPTIMIZATION ASSOCIATE in Holyoke, Massachusetts at Holyoke Medical Center

Note: The compensation range noted above represents the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range.

THE PREOPERATIVE OPTIMIZATION ASSOCIATE IS AN ESSENTIAL ROLE THAT WILL BE WORKING CLOSELY WITH MANY ASPECTS OF THE SURGICAL TEAM IN A COORDINATED EFFORT TO ENSURE THAT PATIENTS ARE PREPARED FOR THEIR SURGICAL PROCEDURE IN THE FINAL DAYS LEADING UP TO THE SURGERY DATE.

DUTIES AND RESPONSIBILITIES:

2. To put together add on charts for following day.

3. To organize patient charts (paperwork arranged in correct area of chart).

4. To verify History and Physical completed and mentions need for procedure, medical clearance, specialty clearance (Cardiology/ pulmonary/ neurology/ etc.).

5. To verify that surgical orders are entered and that order matches H&P, and surgical schedule

6. To print consents scanned in from office/generate consents not scanned.

8. Instruct surgical patients on medications that need to be held prior to procedure (anticoagulant/glp1/diabetic meds).

9. To call surgical offices for consents/H&P if not present.

10. To call other medical offices to get supporting documentation for anesthesia needs.

11. To help determine the patients pre-procedure arrival time.

12. To make pre-operative calls to confirm patients have surgical instructions and time of arrival for procedure; confirm transportation and help book hospital transport if needed.

13. To order needed documents when running low.

14. To answer incoming calls from medical offices and surgical schedulers.

15. To perform any and all additional responsibilities based upon the needs of the department, as determined by Nursing Leadership.

QUALIFICATIONS/JOB REQUISITES:

Education: Medical Assistance, Office Assistant

Experience: Experience in a hospital or outpatient care setting using the electronic medical record (EMR). Surgical support experience preferred.

MISCELLANEOUS:

Working Conditions: Office setting within the hospital; ability to lift and carry up to 10 pounds unassisted; exposure to confidential information; interaction with patients, physicians, and staff

Equipment Used: Computer, printer; fax machine; electronic medical record (EMR); telephone

Special Aptitudes/Activities: Understanding of medical terminology and the ability to navigate the EMR; communication and interpersonal skills; excellent customer relations skills; ability to relate to people of all ages; knowledge of learning principles applicable to people of different ages and culturally diverse backgrounds; manual dexterity; organizational skills; attention to detail; ability to understand both oral and written instructions; ability to work independently; ability to handle multiple tasks over long periods of time; hearing and visual skills, including depth perception, color acuity and peripheral vision