Administrative Assistant- Forensic Multidisciplinary Team in St. Petersburg, Florida at Suncoast Center

Part time Monday through Friday 8am to 12pm 20 hours a week

Minimum Qualifications:

Education: High school diploma or equivalent

Licensure: N/A

Experience: Extensive clerical experience. Must possess computer and typing skills that reflect accuracy and speed. Must be flexible, well organized and able to handle multiple, simultaneous tasks. Must be able to make independent decisions and prioritize and meet multiple simultaneous deadlines. Must have Experience working with Forensic Population.

Additional Requirements: Must be 21 years of age.

Negative Drug Screening prior to hire and throughout employment

Clear Criminal Background Check throughout employment with Suncoast Center and local checks prior to hire and annually along with DCF Level II prior to hire and as required by DCF, and Must have valid Florida Driver’s License Motor Vehicle checks prior to hire and annually with acceptable driving record maintained throughout employment along with reliable vehicle, valid registration, and valid vehicle insurance. (must be in compliance with Florida Laws and Administrative Codes with fingerprinting and determined to be of good moral character).

Working Conditions: Suncoast Center office

Computer Literate

Job Duties:

• Responsible for organizing, coordinating and monitoring the non-clinical operations of the FMT.
• Provides direct support to staff, serving as a liaison between FMT participants and staff, including attending to the needs of office walk-ins and calls from individuals and their natural supports.
• Utilizes an electronic medical record to maintain FMT client records according to agency standards and other certifying bodies.
• Orders and maintains unit supplies, equipment, and furniture.
• Greets people at FMT office and answers telephone calls including performing the following: (1) triage and coordinates communication between the team and persons served; (2) gets answers to questions for persons served, families, community resources, and agencies; (3) works with callers to relieve urgent situations or to temporarily manage them until other staff are available; (4) attends to symptomatic behavior of individuals who come into the FMT office for appointments with staff or of those who come in without a clear purpose; and (5) decides when and how quickly to refer calls to other staff.
• Ensures that program forms are current and available for staff use.
• Prepares letters, memos, and reports using word-processing or excel programs. Requests medical records and authorizations through the HIM department at Suncoast Center. With the help of staff designated as the benefits specialist, designs and maintains forms to obtain and maintain insurance information regarding all persons served by FMT. Processes other benefit requests for individuals and help with insurance enrollment as needed.
• Speaks consistently in a warm, friendly manner to all persons served, guests and staff. Follows up with all pending client issues. Coordinates with staff to obtain solutions to problems. Provides excellent solution focused customer service.
• Collects necessary data and prepares reports. Ensures that all needed reports are completed accurately and in a timely manner.
• Maintains close working relationships with the judicial assistants in the circuit, the Office of the Public Defender, the Office of the State Attorney, the Clerk of the Courts Office, and local law enforcement.
• Processes and coordinates enhancement fund requests, monitors the utilization of the fund, and provides a report to the Team Leader monthly.
• Sorts, routes, and prioritizes incoming mail with distribution to appropriate staff.
• Accomplishes individual goals

Schedule: Part Time

Core Competencies:

• The ability to function and operate as a team player, showing dignity and respect for all.
• The ability to comply with all equal employment opportunity and ethical standards and regulations.
• The ability to take direction in a respectful and productive manner from supervisors and managers.
• The ability to work, as scheduled, in a timely fashion, and with an attitude oriented to service.
• The ability to have cordial and professional relationships both within the organization and with vendors, clients and third parties.
• If appropriate, the ability to produce all appropriate paperwork and reports consistent with contractual, state or federal standard, and to prepare and submit such paperwork on a timely basis.
• The ability to understand and comply with Suncoast Center, Inc. policies and procedures.
• The ability to render compassionate care and equal commitment to serve clients in need of healthcare assistance.

Benefits & Perks

Work-Life Balance

• Paid time off + 10 company paid holidays

Growth & Development

• Professional development options through our Learning Management System and live trainings

Other Perks

• 403b with up to a 5% company match

• Monthly Social Committee Events

• Suncoast Center, Inc follows all federal guidelines related to marijuana use

• All positions require a screening through the Clearinghouse. This site was implemented under the directive of House Bill 531 (2025). https://info.flclearinghouse.com/