TRACTOR OPERATOR - GUEST TRANSPORTATION in Temecula, California at Wilson Creek Winery & Vineyards Inc
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Job Description
POSITION SUMMARY:
The Tractor Operator is responsible for safely operating the winery tour tractor and passenger trailer while providing guests with a safe, enjoyable, and professional tour experience. This position safely transports guests throughout the winery property, conducts pre- and post-trip vehicle inspections, maintains the tractor and passenger trailer, and supports the Tour Guide in delivering an exceptional guest experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The duties listed below are representative of the position and are not intended to be all-inclusive. Management reserves the right to assign or modify duties as business needs require.
• Safely operate a tractor and passenger trailer carrying up to approximately 20 guests throughout the winery property.
• Conduct tours in accordance with company safety policies and operational procedures.
• Complete required pre-trip and post-trip inspections of the tractor and passenger trailer.
• Inspect brakes, steering, hitch connections, tires, seating, handrails, safety chains, lighting, and other required equipment.
• Immediately report maintenance concerns, equipment malfunctions, or unsafe conditions.
• Maintain the cleanliness and overall condition of the tractor and passenger trailer.
• Assist guests with safely boarding and exiting the trailer.
• Ensure guests remain seated while the tractor is in motion.
• Monitor guest safety throughout the tour.
• Operate equipment at safe speeds appropriate for terrain, weather, visibility, and guest conditions.
• Modify, delay, or suspend tours when conditions become unsafe.
• Assist the Tour Guide in providing a welcoming and enjoyable guest experience.
• Answer basic guest questions and refer wine or winery-specific questions to the Tour Guide.
• Represent Wilson Creek Winery professionally at all times.
• Report accidents, injuries, unsafe conditions, or guest incidents immediately.
• Follow all company safety policies and procedures.
• Wear required uniforms.
QUALIFICATIONS REQUIRED:
• Must be at least 21 years of age.
• High school diploma or equivalent.
• Valid Driver’s License with an acceptable driving record.
• Ability to safely operate a tractor and successfully complete company-provided training.
• Excellent guest service and communication skills.
• Strong attention to detail and commitment to safety.
• Weekend availability is required. Must be available to work Saturdays, Sundays, holidays, and winery events.
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. This position is performed primarily outdoors in a winery and vineyard environment. Employees may regularly encounter:
• Outdoor weather conditions, including heat, cold, rain, wind, and sun.
• Agricultural equipment.
• Wet or slippery surfaces.
• Dust and pollen.
• Moderate to loud noise levels.
• Stand and walk for extended periods.
• Sit while operating a tractor for extended periods.
• Frequently enter and exit the tractor.
• Walk over uneven vineyard terrain.
• Climb steps on the passenger trailer.
• Use hands and arms to operate equipment and assist guests.
• Frequently bend, stoop, kneel, reach, push, and pull.
• Lift and carry up to 50 pounds.
• Assist guests with boarding and exiting the passenger trailer.
The physical demands described are representative of those required to successfully perform the essential functions of this position. In accordance with the California Fair Employment and Housing Act (FEHA) and the Americans with Disabilities Act (ADA), the Company will provide reasonable accommodations to qualified individuals with disabilities and will engage in a timely, good-faith interactive process as required by law. While performing the duties of this position, the employee is regularly required to stand and walk for extended periods; bend, stoop, turn, and reach; and use hands, wrists, and arms.